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caroline yehia

Senior Sales Specialist at Ora Developers

Heliopolis, Cairo, Egypt

Work Experience

  • Senior Sales SpecialistFull Time

    Ora Developers

    Sep 2022 - Present -2 yrs, 10 months

    Egypt , Cairo

    • Job Details:• Research and connect with potential schools and corporates to promote Zed Park as a trip destination. • Schedule and lead meetings to explain the benefits of planning trips with us. • Oversee every detail of the trip to ensure a smooth and enjoyable experience. • Build strong relationships with clients, handle any concern and ensure their satisfaction.
  • Sales Account ManagerFull Time

    Nagwa

    Aug 2021 - Aug 2022 -1 yr

    Egypt , Cairo

    • Job Details:• Identified and reached out to potential teachers to introduce them to Nagwa platform • Conducted meetings to convince them to use our portal. • Provided training to existing clients to support and make sure they could use it effectively. • Maintained regular follow ups to assist with any issues and ensure continued usage.
  • Telesales Team LeaderFull Time

    Semak

    Dec 2019 - Jul 2021 -1 yr, 7 months

    Egypt , Cairo

    • Job Details:• Created sales scripts to help the team handle customer interactions smoothly. • Hired and trained junior telesales representatives. • Monitored the team’s performance, provided feedback and worked on sales strategies. • Resolved customer complaints and ensured a great experience. • Helped the team meet and exceed their monthly sales targets.
  • Sales account managerFull Time

    Carriage

    Nov 2018 - Sep 2019 -10 months

    Egypt , Cairo

    • Job Details:• Reached out to potential restaurants to introduce them to Carriage platform and offer our services. • Built strong partnerships and provided training to help them use the system effectively. • Followed up regularly to assist with any issues and ensure a smooth experience.
  • Education

    • Bachelor's Degree in Mass Communication Cairo University

      Cairo University (CU)

      Jan 2015 

    Skills

    • sales skills
    • Negotiation
    • Handling the customers
    • Active listening
    • Customer Service
    • Communication
    • Multi tasking
    • Self learning
    • Problem Solving
    • Intepersonl skills
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    Languages

    • English

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