
caroline yehia
Senior Sales Specialist at Ora Developers
Heliopolis, Cairo, EgyptWork Experience
Senior Sales SpecialistFull Time
Ora Developers
Sep 2022 - Present -2 yrs, 10 months
Egypt , Cairo
- Job Details:• Research and connect with potential schools and corporates to promote Zed Park as a trip destination. • Schedule and lead meetings to explain the benefits of planning trips with us. • Oversee every detail of the trip to ensure a smooth and enjoyable experience. • Build strong relationships with clients, handle any concern and ensure their satisfaction.
Sales Account ManagerFull Time
- Job Details:• Identified and reached out to potential teachers to introduce them to Nagwa platform • Conducted meetings to convince them to use our portal. • Provided training to existing clients to support and make sure they could use it effectively. • Maintained regular follow ups to assist with any issues and ensure continued usage.
Telesales Team LeaderFull Time
- Job Details:• Created sales scripts to help the team handle customer interactions smoothly. • Hired and trained junior telesales representatives. • Monitored the team’s performance, provided feedback and worked on sales strategies. • Resolved customer complaints and ensured a great experience. • Helped the team meet and exceed their monthly sales targets.
Sales account managerFull Time
Carriage
Nov 2018 - Sep 2019 -10 months
Egypt , Cairo
- Job Details:• Reached out to potential restaurants to introduce them to Carriage platform and offer our services. • Built strong partnerships and provided training to help them use the system effectively. • Followed up regularly to assist with any issues and ensure a smooth experience.
Education
Bachelor's Degree in Mass Communication Cairo University
Cairo University (CU)Jan 2015
Skills
- sales skills
- Negotiation
- Handling the customers
- Active listening
- Customer Service
- Communication
- Multi tasking
- Self learning
- Problem Solving
- Intepersonl skills
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Languages
English
Advanced