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Carol Verganza Gervacio

Secretary cum receptionist

Abu Dhabi, United Arab Emirates

Work Experience

  • SecretaryFull Time

    Dura Crete Concrete Wors

    Jul 2014 - Present -11 yrs

    United Arab Emirates , Abu Dhabi

    • Job Details: Attend phone calls  Answer queries  Open, read and reply to emails  Prepare quotations, send it to concern person and confirm the receipt and approval  Prepare Local purchase order and ensure the materials are properly ordered and ready for collection  Follow up payments from customers  Arrange the General Managers schedule and meetings  Ensure systematic filing, labelling & coding for all approved & other documents.  Filing of employees files  Prepare invoice  Daily interaction with several staff for work coordination and provide guidance for effective results.  Responsible in safe keeping of important documents.  Providing the data as and when required in hard and soft copy.
  • Records CustodianFull Time

    National Anti Poverty Comission

    Aug 2010 - Dec 2013 -3 yrs, 4 months

    Philippines , Quezon City

    • Job Details: Compile and maintain records and related files.  Ensure systematic filing, labelling & coding for all approved & other documents.  Responsible in safe keeping of important documents.  Numbering of travel order documents and special order documents  Responsible in tracking old documents of the agency.  Operates the Records Management System of the agency.  Responsible for all the documents sent and received.  Attend to all telephone calls; render superb customer service orientation and pleasant responses to clients and customers, and provide timely feedback to Department superiors & other concerned parties.  Manage the daily incoming and outgoing mail & courier in a cost effective manner e.g. utilizing inter-office vehicle movement to carry post.  Providing the data as and when required in hard and soft copy.
  • Secretary/ Personal AssistantFull Time

    National Anti Poverty Comission

    May 2009 - Aug 2010 -1 yr, 3 months

    Philippines , Quezon City

    • Job Details: Composes letters and memorandum and distributed it to all concerned departments/persons.  Answers telephone, takes messages and answers inquiries within assigned scope of responsibility.  Dealing with incoming email, faxes and post, often corresponding on behalf of the Undersecretary.  Schedules appointments, meetings, maintain calendar and reserve rooms for meetings.  Monitors and schedules meetings and appointments for the Undersecretary in order to ensure availability, prioritize schedules and avoid scheduling conflicts.  Prepares materials for workshops, conferences and meetings.  Maintains attendance reports, leave records, trip records and logs.  Maintain efficient office procedures and a system for keeping track of requested actions and reports.  Assesses whether callers and/or visitors should have access to information being requested in order to ensure that confidential information is disseminated to authorized persons only.  Performs other task that may be assigned from time to time.
  • Education

    • B.S BA in Management

      University of the East Philippines

      Jan 2004 - Jan 2007 - 3 yr

    • High School - Other

      Bolbok National High School

      Jan 2000 

    Skills

    • Microsoft Word
    • Microsoft Excel
    • Microsoft Powerpoint
    • Hard Skills
    • records management
    • Archiving
    • Secretary

    Languages

    • English

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