Basic Info
Fatima Hamada
15 years
Giza, Egypt
Diploma
Experienced
Work Experience
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Sales coordinator,office management at Smart Home Realty
Experience DetailsSales coordinator,office management Administration, Customer Service/Support, Operations/Management Experienced (Non-Manager) Sales coordinator: Working closely with sales and customer service representatives, helping them identify ways to improve their performance. Interact with upper management and other departments, keeping them well-informed. Also networking, time management and administration.Sales. Company DetailsSmart Home Realty Cairo, Egypt 1-10 employees Business Services - Other, Real Estate/Property Management www.egyrealty.com
Sep 2013 to Mar 2016 (2 years 6 months)
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Personall assistant at ACT Import/Export (Smart Village)
Experience DetailsPersonall assistant Administration, Operations/Management, Human Resources Experienced (Non-Manager) personal assistant, office manager. Company DetailsACT Import/Export (Smart Village) Cairo, Egypt 1-10 employees Automotive N/A
Jan 2009 to Dec 2012 (3 years 11 months)
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Call center agent at SNT Deutschland
Experience DetailsCall center agent Customer Service/Support Experienced (Non-Manager) Senior Call center Agent: Customer service, technical support and general assistance. Company DetailsSNT Deutschland Berlin, Germany 101-500 employees Information Technology Services N/A
Sep 2004 to Sep 2008 (4 years)
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Business Secretary at Daikin Air conditioning Italy
Experience DetailsBusiness Secretary Administration Experienced (Non-Manager)
Variety of administrative and clerical tasks: Filling documents, operating switchboard, sorting mails and greetings delegations.Schedule appointments, full support of other staff Company DetailsDaikin Air conditioning Italy (multinational) Milan, Italy 11-50 employees Consumer Electronics http://www.daikin.com/
Jan 2000 to Dec 2002 (2 years 11 months)
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Education
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Ba in Sociology
Education DetailsBa Sociology Universita degli studi, Italy C / Good / 65 - 75% N/A N/A Universita degli studi
2001 - 2005
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High School - IGCSE
High School DetailsIGCSE Modern English School Egypt 1999 B / Very Good / 75 - 85% N/A Modern English School
1999
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Training and Courses
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English language at BRITISH COUNCIL
Aug 1999
Training/Course DetailsEnglish language Aug 1999 BRITISH COUNCIL N/A |
Last update more than 10 months ago.
Profile Skills and Keywords
AdaptiveAdministrationArabicAutomotiveBusiness PlanningBusiness SecretaryBusiness Services - OtherCall Center AgentConsumer ElectronicsCustomer ServiceCustomer-orientedDaikin Air Conditioning ItalyEnglishEnglish LanguageFairnessFlexibleHard WorkerHonestyHopeHuman ResourcesHumilityInformation Technology ServicesInternet ResearchItalianLearning New ThingsLotus NotesManagementMicrosoft OfficeNegotiatorOffice ManagerOrganizationPersistentPersonall AssistantProperty ManagementPublice RelationsReadingReal EstateRoyalnessSales Coordinator,office ManagementSociologySupportTime ManagementTravellingSelf-assesed Skills
Tools and Technologies
Internet Research
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Lotus Notes
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Microsoft Office
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Fields of Expertise
customer service
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publice relations
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real estate
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office manager
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business planning
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