Bushra Aneeqa

Technical Engineer at HP Inc.

Bengaluru, India

HP Inc.

Apr 2025 - Present -4 months

India

Job Details:Managed and migrated update sets between instances for testing and deployment purposes. Scheduled and shared automated reports to stakeholders using subscriptions and report groups.

Adecco India Pvt. Ltd.

Nov 2023 - Apr 2025 -1 yr, 5 months

India

Job Details:Configured ACLs for tables, fields, and records to ensure proper data protection. Designed and customized service portals, including widgets, catalog interfaces, taxonomy and theming. Built reusable test steps for form field validations, UI actions, workflows, and catalog item submissions. Built performance analytics dashboards to track KPIs, SLA breaches, and service desk productivity.

Brillio Technologies

Jul 2022 - Oct 2023 -1 yr, 3 months

India

Job Details:Designed and developed service operations workspace using UI Builder. Developed and configured catalog items. Customized forms, lists, choices for custom applications. Implemented and configured email notifications, flows and workflows. Performed ServiceNow portal development, reports and dashboards. Configured service level agreements to define certain levels of service. Utilized scripting tools such as client scripts, business rules, UI policies, script includes, GlideAjax, and GlideRecord to customize platform behavior and automate processes.

Bachelor's Degree in Data Science
Jain University
Jan 2023 - Jan 2025 - 2 yr
Bachelor's Degree in Computer Science, Mathematics and Statistics
Mount Carmel College, Autonomous
Jan 2019 - Jan 2022 - 3 yr