ISMAIL OLABODE AKINOLA

CUSTOMER SERVICE-BUSINESS VALUEFull Time

• Job Details:Attracts potential customers by answering product and service questions; suggesting information about other products and services. Understand a prospect’s business needs and work with the expert teams to develop a tailored digital marketing proposal. Respond to incoming Requests for Information (RFIs), Requests for Proposals (RFPs) in a professional and creative manner.

CALL CENTER AGENTFull Time

• Job Details:Deal directly with customers either by telephone or face to face Providing customer care services. Provide pricing and delivery information. Perform customer verification. Process orders, forms, applications and requests. Keep records of customer interactions and transactions. Communicate and coordinate with internal departments. Follow up on customer interactions. Direct requests and unresolved issues to the designated resource. Follow up on customer interactions. Provide feedback on the efficiency of the customer service process.