BB
BoSS BRO.
Customer Support Representative
EgyptWork Experience
beach albatros resort
Jul 2024 - Aug 2025 -1 yr, 1 month
Egypt
- Job Details:worked as a beach salesperson in top hotels like albatros, serenity fun city, and amarina. engaged tourists in multiple languages, promoted photo sessions, and boosted sales through strong communication, persuasion skills, and an understanding of guest preferences.
Customer Support Representative
raya company
Egypt
- Job Details:completed a 25-day training program and served as a customer service representative on the kfg project at raya company. handled inbound calls, logged customer complaints, and upsold products, demonstrating communication skills, patience, and the ability to manage customer concerns effectively.
Education
Bachelor's Degree in actuarial science
Suez Canal University (SCU)Jan 2023 - Jan 2027 - 4 yr
Skills
Languages
Arabic
FluentEnglish
AdvancedRussian
IntermediateGerman
Beginner