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BLESSING FOROMOZO

IT Technical Support

South Africa

Work Experience

  • IT Support TechnicianFull Time

    First In Business Solutions

    Nov 2009 - Dec 2012 -3 yrs, 1 month

    South Africa , Johannesburg

    • Job Details:Formulation of IT Strategic and End User Support Operational plan  Working on Business requirements analysis, review, configurations and documentation.  Site survey, development and upgrades on existing Infrastructure  Network solutions designing advisory and implementation (CISCO)  Projects Coordinator – being Lead Consultant, ensuring that all deliverables are completed on time through the different project stages.  MS Servers 2003-2008 , Exchange 2003-2008 configuration and maintenance  VPNs ,Firewalls and Remote Connection Setups  Active Directory,DHCP,DNS and Domain setup & Management  Linux Servers basic Administration and Setup  TCP/IP solutions and network addressing standards implementation.  ITIL and Mitigation standards procedure adherence  IT Policy Standards Documentations and Policy adherence  End-User Support and Training  First & Second Line Support  CISCO Routers administration & Standardization  Server & Desktop Hardware Repairs
  • IT AdministratorFull Time

    The Wattle Company

    Dec 2003 - Oct 2009 -5 yrs, 10 months

    Zimbabwe , Mutare

    • Job Details: MS SERVER 2000,2003,2008,LINUX RED HAT,LINUX CENTOS ADMINISTRATION  FIREWALLS SETUP AND BANDWIDTH MANAGEMENT  MICROSOFT DNS ,DHCP,ACTIVE DIRECTORY SERVER MANAGEMENT AND ADMINISTRATION  LINUX MAIL SERVER ADMINISTRATION  NETWORK MANAGEMENT,UPGRADES AND REPAIRS  VSAT TRAFFIC MONITORING & BANDWIDTH MANAGEMENT  REMOTE SITES SERVERS & PC ADMINISTRATION  VOIP SYSTEMS MANAGEMENT & ADMINISTRATION  DESKTOP & END-USER SUPPORT FOR OVER 800 USERS  SMB ACCOUNTING SUPPORT,BACKUPS & END-USER TRAINING  FACTORY PRODUCTION PC FIGURES VOLUMETRIC DATA MANAGEMENT  GIS MAPPING & MICRO-FOREST APPLICATION & SERVER SUPPORT.  GIS MAPS PRINTER REPAIRS AMD MAINTENANCE  IT MITIGATION & RISK ASSESSMENT REPORTS  PROJECT PROPOSALS IN NETWORK DEVELOPMENT  IT EQUIPMENT PROCUREMENT AND THIRD PARTY OUTSOURCING  END-USER TRAINING AND TRAINING MANUAL DEVELOPMENTS  ASSERT MANAGEMENT AND INVENTORY CONTROL  NETWORK CABLING AND INSTALLATIONS  MS ACCESS,VB DATABASE MANAGEMENT AND ADMINISTRATION  BASIC ROUTING AND NETWORK SECURITY CONTROL  CISCO ROUTERS ADMINISTRATION AND SUPPORT  CO-ORDINATION AND PARTICIPATION IN ALL PROJECTS  ADVISING THIRD PARTIES IN NETWORK INFRASTRUCTURE EXISTING SETUP  PROJECT ANALYSIS , COSTING & OUTSOURCING  PRESSURE KILNS MONITOR CARDS COMPONENT REPLACEMENTS & UPGRADES
  • IT Technician (Hardware)Full Time

    CEB Maintenance

    Jan 2001 - Nov 2003 -2 yrs, 10 months

    Zimbabwe , Harare

    • Job Details: REGIONAL SUPPORT FOR 12 BRANCHES COUNTRYWIDE  METPOS SOFWARE SUPPORT  BACKUP SERVERS HARDWARE MAINTENANCE & SUPPORT  BACKUP SYSTEMS SETUP AND DATA MANIPULATION.  INTER-BRANCH NETWORK LINKS MANAGEMENT ,UPGRADES AND SETUP  LAN NETWORK CABLING AND INSTALLATIONS  COMPONENT REPAIR LEVEL OF PRINTERS AND OTHER PERIPHERALS  HARDWARE REPLACEMENT AND PROCUREMENT POLICY CONTROL  ASSERT MANAGEMENT AND INVENTORY CONTROL  EQUIPMENT PROCUREMENT LEVELS LISTING AND ADVISORY  DESKTOP AND END-USER SUPPORT TRAINING (SOFTWARE & HARDWARE)
  • Education

    • Technical Diploma in Computer Studies

      Mutare PolyTech

      Jan 2003 - Jan 2005 - 2 yr

    • High School - IGCSE

      Oriel Boys School

      Jan 1997 

    Achievements

    Basic Routing and Hardware Maintenance.Basic Computer Maintenance,Team work is always the best.

    Skills

    • Hardware and I.T Peripherals
    • End User Support
    • Backups
    • Pastel Support and setup
    • Hyper-V
    • MSCC
    • Exchange Mangement
    • Networking
    • Dell Blade Servers
    • VMware,HyperV,Server
    View More

    Languages

    • English

      Fluent
    • French

      Beginner

    Training & Certifications

    • Comptia A+

      Comptia·2015
    • Hyper-V & VMware Management

      On the Job·2013
    • VPNs Configuration and Remote Access

      On the Job·2013
    • Exchange Server 2003 -2010 , MS Server 2003-2012

      On the Job·2012
    • CCNA

      CISCO·2009
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