Basic Info

Monwa Mashtoly

3 years

Al Qalyubia Governorate, Egypt

Bachelor's Degree

Manager

Work Experience

Sales engineer at Hi Med Egypt

Experience Details

Sales engineer

Customer Service/Support

Experienced (Non-Manager)

sales representative for Ventilators and incubator devices in hospitals and for doctor
technical support
training the operators on the devices


Company Details

Hi Med Egypt

Heliopolis, Egypt

11-50 employees

Healthcare and Medical Services

www.himedegypt.com/

Oct 2015 to present (1 year 2 months)
Operation Manager& Customer Care at DIXDOOR Ltd

Experience Details

Operation Manager& Customer Care

Customer Service/Support

Senior Management (e.g. VP, CEO)

• SevenAm school management studio
It’s a desktop application my role was operation manager on this project I worked as sales, tester ,customer care and I have document help guide of this application
• Yallan’zaker social educational online network
Its web application specified on organizes the educational and managerial daily operations between administrators, employees, teachers, students and parents online.My role is testing and customer care
• Sendly Sms
Automated messaging system with different packages fits all types of business used in customer care management and marketing my role was testing the app.
• Manate2.com
My role was digging and enter data about places name in Arabic and English ,latitude ,longitude and zoom level in tree of places with levels country, governors, districts, neighborhood, roads and main streets to small lan


Company Details

DIXDOOR Ltd

al obour city, Egypt

1-10 employees

Computer Software, Information Technology Services, Computer Hardware

www.dixdoor.com

Jan 2012 to Jul 2015 (3 years 6 months)
Operation manager at DIXDOOR

Experience Details

Operation manager

Customer Service/Support

Manager

observe, lead operations from analysis till after sells service


Company Details

DIXDOOR

al obour city, Egypt

1-10 employees

Information Technology Services

www.dixdoor.com

Jan 2012 to Jun 2015 (3 years 5 months)

Education

BSc of medical engineer in Medical Engineer and vital system

Education Details

BSc of medical engineer

Medical Engineer and vital system

Higher Institute for Engineering, Egypt

B / Very Good / 75 - 85%

bio electronics,micro control,

N/A

Higher Institute for Engineering
2006 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El Khanka EL Thanawya banat

Egypt

2006

A / Excellent / 85 -100%

N/A

El Khanka EL Thanawya banat
2006

Training and Courses

Training/Course Details

c#

Jan 2013

CASBIC center

N/A

Training/Course Details

microcontrorller

Dec 2010

Jelecom

N/A

This profile is fresh!
Last update 3 days ago.

Jobseeker photo

Profile Skills and Keywords

AnalyticalArabicBusiness DevelopmentC#CSS5Computer HardwareComputer SoftwareCoordinationCustomer ServiceEnglishHTML5Handles StressHard WorkHard WorkerHealthcare And Medical ServicesInformation Technology ServicesMedical Engineer And Vital SystemMicrocontrorllerMicrosoft OfficeOperation ManagerOperation Manager& Customer CareResearchesSalesSales EngineerSocialSupportTeam Player

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Fluent

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Business Development

Business Development

: Advanced

: Extreme - I love it!

:

1-3 years

HTML5

HTML5

: Intermediate

: Extreme - I love it!

:

1-3 years

Sales

Sales

: Intermediate

: Extreme - I love it!

:

1-3 years

CSS5

CSS5

: Intermediate

: High

:

Less than 1 year

Fields of Expertise

researches

researches

: Intermediate

: Extreme - I love it!

:

More than 7 years

Coordination

Coordination

: Intermediate

: Extreme - I love it!

:

1-3 years

sales

sales

: Intermediate

: High

:

3-5 years

Key Skills

Analytical, Hard worker, Social, Handles Stress, Team Player

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