Basic Info

Basem Erfan

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

C.S AGENT at Expedia

Experience Details

C.S AGENT

Customer Service/Support

Entry Level

N/A


Company Details

Expedia

Cairo, Egypt

101-500 employees

Travel and Tourism

N/A

Jul 2012 to Oct 2013 (1 year 3 months)
C.S AGENT at Mobinil

Experience Details

C.S AGENT

Customer Service/Support

Entry Level

N/A


Company Details

Mobinil

Cairo, Egypt

N/A

Telecommunications

N/A

Jun 2011 to Apr 2012 (10 months)

Education

BA in Accounting english

Education Details

BA

Accounting english

Modern Academy, Egypt

Not specified

N/A

N/A

Modern Academy
2006 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Future Language School

Egypt

2004

C / Good / 65 - 75%

N/A

Future Language School
2004

Training and Courses

Training/Course Details

Amadeus

Sep 2016

World contact center

Advanced Amadeus for airline ticketing

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

Accounting EnglishAmadeusArabicC.S AGENTComputerCustomer ServiceEnglishFrenchHard WorkerInnovativeNegotiatorProblem SolverReadingSportsSupportSupportiveTeam WorkTelecommunicationsTravel And TourismWorkaholic

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Beginner

: Beginner

: Beginner

Tools and Technologies

Customer Service

Customer Service

: Advanced

: High

:

1-3 years

Computer

Computer

: Advanced

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Customer service

Customer service

: Advanced

: High

:

1-3 years

Key Skills

Hard worker, Negotiator, Problem Solver, Innovative, Supportive

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