Basic Info

Mohamed ali

Less than 1 year

Giza Governorate, Egypt

Bachelor's Degree

Entry level

Work Experience

Technical Support Engineer at Domain ITSP

Experience Details

Technical Support Engineer

IT/Software Development

Entry Level

- To provide a high level of technical support across the company, both to internal customers and to external customers.
- To continually innovate in order to ensure the department is offering the best level of service in terms of services and equipment.
- Test devices before and after maintenance


Company Details

Domain ITSP

Cairo, Egypt

11-50 employees

Information Technology Services

N/A

Dec 2015 to present (1 year)
Customer Service Representative at ECCO outsourcing

Experience Details

Customer Service Representative

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

ECCO outsourcing

Egypt

101-500 employees

Consumer Services

N/A

Jan 2015 to Apr 2015 (3 months)

Education

B.E in Engineering ( communication section )

Education Details

B.E

Engineering ( communication section )

Tiba Academy, Egypt

Not specified

N/A

N/A

Tiba Academy
1999 - 2014
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Mallawy secondary school

Egypt

1999

Not specified

N/A

Mallawy secondary school
1999

Training and Courses

Training/Course Details

CCNA, MCITP, GSM, ICDL

Jan 2015

IT academy

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AnalyticalArabicCCNACCNA, MCITP, GSM, ICDLConsumer ServicesCreativeCustomer ServiceCustomer Service RepresentativeEngineering ( Communication Section )EnglishGSMHard WorkerITInformation Technology ServicesMCITPOrganizerReadingSalesSoftware DevelopmentSupportSupportiveSwimmingTechnical SupportTechnical Support Engineer

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

CCNA

CCNA

: Beginner

: High

:

Less than 1 year

MCITP

MCITP

: Beginner

: High

:

Less than 1 year

GSM

GSM

: Beginner

: High

:

Less than 1 year

Fields of Expertise

technical support

technical support

: Advanced

: High

:

Less than 1 year

customer service

customer service

: Beginner

: High

:

Less than 1 year

sales

sales

: Beginner

: High

:

Less than 1 year

Key Skills

Analytical, Hard worker, Creative, Organizer, Supportive

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