Basic Info

Bassem shawki

4 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Decision Support Coordinator at Centro Global Solutions

Experience Details

Decision Support Coordinator

Business Development, Analyst/Research

Experienced (Non-Manager)

• Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
• Prepare data for processing by organizing information, checking for any inaccuracies, adjusting and weighting the raw data.
• Process large amounts of data for graphic analysis, using computers.
• Arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations
• Using computer systems “software” to set up functions, enter data, or process information.
• Providing processed data in a formatted reports to both internal and external (client) customers to support their decision making.
• Prepare graphics or other visual representations of information.
• Providing information to supervisors, co-workers by telephone, in written form or e-mail.
• Translating or explaining what information means and how it can be used.


Company Details

Centro Global Solutions (multinational)

Cairo, Egypt

More than 1000 employees

Marketing and Advertising, Consulting Services, Telecommunications

http://centroglobalsolutions.com/

Sep 2015 to present (1 year 11 months)
Marketing Representative at Centro Global solutions

Experience Details

Marketing Representative

Customer Service/Support

Experienced (Non-Manager)

Provide American Senior citizens with the medical equipment they need through their insurance Medicare.
Ensure accurate information is provided to all clients with respect to all services and company products


Company Details

Centro Global solutions (multinational)

Cairo, Egypt

501-1000 employees

Consumer Services

www.centroglobalsolutions.com/

Jul 2012 to Sep 2015 (3 years 2 months)
Customer care Representative at Vodafone Egypt:

Experience Details

Customer care Representative

Customer Service/Support

Experienced (Non-Manager)

High Value Team.


Company Details

Vodafone Egypt:

Cairo, Egypt

More then 1000 employees

Consumer Services

www.vodafone.com.eg/

Jul 2010 to Mar 2012 (1 year 8 months)

Education

Commerce in Accounting

Education Details

Commerce

Accounting

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2005 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Ahmed Orabi

Egypt

2005

A / Excellent / 85 -100%

N/A

Ahmed Orabi
2005

Training and Courses

Training/Course Details

EHRM ( Essentials of HR management )

Jul 2012

the American chamber of commerce

 ·          Employment Law         ·          Effective recruitment and selection techniques         ·          Basics of compensation and benefits         ·          Orienting and training your employees         ·          Ensuring quality performance

Training/Course Details

Business Writing Training

Feb 2017

RITI ( Regional Information Technology Institute)

This course is enabling the candidate to write business correspondence and reports that present the information to the reader in a manner guaranteed to achieve the desired results.

This profile is fresh!
Last update 24 days ago.

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Profile Skills and Keywords

AccountingArabicBusinessBusiness AnalysisBusiness Writing TrainingCentro Global SolutionsCommunicatorConsulting ServicesConsumer ServicesCustomer Care RepresentativeCustomer ServiceCustomer-orientedDecision Support CoordinatorEHRM ( Essentials Of HR Management )EnglishInternetMarketing And AdvertisingMarketing RepresentativeMicrosoft ExcelMicrosoft OfficeMicrosoft WindowsOrganizerProblem SolverResearchSupportTeam PlayerTelecommunications

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Fluent

: Fluent

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

5-7 years

Microsoft Excel

Microsoft Excel

: Advanced

: Extreme - I love it!

:

3-5 years

Fields of Expertise

Customer Service

Customer Service

: Expert

: Medium

:

5-7 years

Business Analysis

Business Analysis

: Advanced

: Extreme - I love it!

:

1-3 years

Key Skills

Communicator, Customer-oriented, Organizer, Problem Solver, Team Player

Online Presence

https://www.linkedin.com/in/bassem-zaher-219b008b/https://www.facebook.com/bassemzaher1

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