Basic Info

Bassem atab

2 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Junior System Administrator at Arkan Company For Recruitment

Experience Details

Junior System Administrator

IT/Software Development

Experienced (Non-Manager)

- Windows server 2008/2012 (DC, Active Directory,).
- DNS Server, DHCP Server, Backup server.
- Using remote desktop.
- Networks (workgroup- domain server)
- Worked on Kaspersky Endpoint Security 10
- Provide technical support to customers via telephone, email and through tickets
- Analyze and troubleshoot software and hardware issues
- Microsoft office skills (Word, Excel, Power point, Outlook).
- Design skills (Adobe Flash Professional CS5 - Adobe Photoshop CS6 (for Advertisement


Company Details

Arkan Company For Recruitment

Cairo, Egypt

11-50 employees

Human Resources

https://www.facebook.com/hr.arkan

Dec 2014 to present (2 years)
IT Technical Support at Arkan Company For Recruitment

Experience Details

IT Technical Support

IT/Software Development

Experienced (Non-Manager)

- Create users (Active Directory)
- Using remote desktop.
- Networks (workgroup- domain server)
- Provide technical support to customers via telephone, email and through tickets
- Analyze and troubleshoot software and hardware issues
- Conducting electrical safety checks on computer equipment.


Company Details

Arkan Company For Recruitment

Cairo, Egypt

51-100 employees

Human Resources

https://www.facebook.com/hr.arkan

Apr 2014 to Nov 2014 (7 months)
Training help desk at HSBC

Experience Details

Training help desk

Banking

Entry Level

Training help desk in HSBC Bank


Company Details

HSBC

Cairo, Egypt

More than 1000 employees

Banking

N/A

Nov 2013 to Feb 2014 (3 months)
Call Center at Etisal

Experience Details

Call Center

Customer Service/Support

Entry Level

call center


Company Details

Etisal

Cairo, Egypt

501-1000 employees

Telecommunications, Online Media , Business Services - Other

N/A

Jun 2013 to Nov 2013 (5 months)

Education

Management Information Systems in information system

Education Details

Management Information Systems

information system , system administrator , Management Information Systems

Advanced Academy, Egypt

C / Good / 65 - 75%

نظم ومعلومات

N/A

Advanced Academy
2009 - 2013

Certifications

MCSA
May 2015

Certificate details

MCSA

May 2015

890 out of 1000

N/A

N/A

Microsoft

Microsoft Certified Solution Associate 2012

MCITP
May 2014

Certificate details

MCITP

May 2014

N/A

N/A

N/A

Microsoft

N/A

CCNA
Mar 2016

Certificate details

CCNA

Mar 2016

N/A

N/A

N/A

Cisco

N/A

N+
Jan 2015

Certificate details

N+

Jan 2015

N/A

N/A

N/A

CompTIA

N/A

TMG
Jun 2015

Certificate details

TMG

Jun 2015

N/A

N/A

N/A

Forefron

N/A

Training and Courses

Training/Course Details

java

Jan 2013

cairo university

java basic

Training/Course Details

MTA

Jan 2014

advanced academy

Microsoft programming

Training/Course Details

Adobe flash

Mar 2014

yat

N/A

TMG at Computeck
Aug 2015

Training/Course Details

TMG

Aug 2015

Computeck

Forefront Threat Management Gateway

Photoshop at yat
Jan 2014

Training/Course Details

Photoshop

Jan 2014

yat

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

Adobe FlashAnalyticalArabicBankingBusiness Services - OtherCCNACall CenterCreativeCustomer ServiceEnglishFootballHuman ResourcesITIT / System AdministratorIT Technical SupportInformation SystemJavaJunior System AdministratorMCITPMCSAMTAManagement Information SystemsN+Online MediaPhotoshopPlannerRealmadridSocialSoftware DevelopmentSpanishSupportSystem AdministratorTMGTeam PlayerTechnical SupportTelecommunicationsTraining Help Desk

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Fluent

: Advanced

Spanish

Spanish

: Beginner

: Beginner

: Beginner

: Beginner

Fields of Expertise

IT / System Administrator

IT / System Administrator

: Intermediate

: High

:

1-3 years

technical support

technical support

: Intermediate

: High

:

1-3 years

Key Skills

Analytical, Planner, Creative, Social, Team Player

Online Presence

https://eg.linkedin.com/in/bassemsuhailhttps://www.facebook.com/bassemsuhail

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