profile-img

Bassem Magdy Khalil

Senior Learning and Development Specialist

Giza, Egypt
  • Trainer
  • Technical Support
  • Customer Care
  • Technical Support
  • People Development

Work Experience

  • Senior Learning And Development Specialist at Landmark Group

    Oct 2019 to present · 11 Months
  • Technical Expert at HTC

    Sep 2014 to present · 6 Years
  • Technical Expert at Raya Contact Center

    Feb 2012 to present · 8 Years 7 Months
  • International Technical Support Engineer and Customer care Manager for HTC products at Raya C.C. at HTC

    Feb 2012 to present · 8 Years 7 Months

Education

  • B.Sc. in Communications and Electronics Enigneering

    Akhbar El Youm Academy - Egypt 2004 to 2009 · 5 Years
  • BSc in Electrical

    Akhbar El Youm Academy - Egypt 2004 to 2009 · 5 Years
  • College Diploma in High School

    El-Nasr Experimental Language School - Egypt 1991 to 2004 · 13 Years

Achievments

Raya achievers club "RAC"

Skills
Tools and Fields of Expertise

  • Trainer
  • Technical Support
  • Customer Care
  • Technical Support
  • People Development
  • Sales
  • Customer Care
  • Engineering
  • GSM
  • CCNA
  • Project Management

Languages

  • English

    Fluent
  • Arabic

    Fluent

Training & Certifications

  • Trainer the trainer

    Knowledge academy · 2017
  • Trainer the trainer

    SETC · 2016
  • CCNA

    Global Knowledge · 2013
  • Mobile Communications

    HTC-Cairo University · 2008
Share this Profile