Basic Info

Bassam Hajj

More than 15 years

Cairo Governorate, Egypt

Master's Degree

Manager

Work Experience

Management Consultant at BISS Enterprise

Experience Details

Management Consultant

Operations/Management, Business Development, Project/Program Management

Manager

Key responsibilities:
• Planning and implementing short-term and long-term strategic plans.
• Introducing & implementing new technologies, systems, and Social Media channels.
• Managing strategic projects in the areas of IT, Business Development, Social Media, and Organizational Development.
• Branding & building awareness for products & organizations.
• Negotiating and closing partnership agreements & contracts.
• Obtaining profitable results by developing teams through motivation, counseling, skills development and product knowledge development.
• Managing sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish.
• Building collaboration frameworks, improving efficiency & productivity of teams, and enhancing work processes.
• Training and coaching organization members and volunteers.
• Planning and executing corporate and social events.
Key achievements:
• Organized a series of successful cultural, social, and political events with full capacity, and within budgets.
• Successfully negotiated and closed several acquisition and partnership agreements, managing change, training and coaching staff, advising management, and making improvements both in performance efficiency and revenue gains.
• Implemented & improved Project Management Office (PMO) in several projects.
• Increased efficiency and improved collaboration in several organizations by implementing Information Sharing Systems as well as Cloud Computing Systems.


Company Details

BISS Enterprise

Montreal, Canada

1-10 employees

Business Services - Other

www.bissenterprise.com

Jul 2009 to present (7 years 5 months)
PMO Executive at British American Tobacco

Experience Details

PMO Executive

Project/Program Management

Manager

• Ensured that programs and projects at an Area level are properly defined and managed through BAT approved disciplines (MSP and Prince2), acting as the center of excellence for project and program skills.
• Facilitated program/project definition workshops with key stakeholders in the areas of Product Branding, Operations, Distribution, and IT.
• Recommended, trained, and coached Program Managers, Project Board Members, Project Managers.
• Performed periodic assurance audits of the projects within the portfolio.
• Developed partnership with other functions, identified and managed “key” stakeholders within the Area, raising awareness and getting buy-in for the PMO function.
• Developing Project Management processes, templates, and guides (Categorization, Prioritization, Risk and Issues Management templates, Portfolio Interdependencies reports, Strategy Gap Analysis reports).
• Managed key projects successfully based on PRINCE2 methodology, with company-wide recognition as a professional Project Manager, Teams Builder, Problems Solver, and Communicator with the different stakeholders (Project Board, Team Members, External 3rd Parties)


Company Details

British American Tobacco (multinational)

Dubai, United Arab Emirates

More than 1000 employees

FMCG

www.bat.com

Aug 2007 to Aug 2009 (2 years)
Business Development Manager at Hariri Construction & Contracting Co. Offshore

Experience Details

Business Development Manager

Manufacturing/Production, Sales/Retail, Operations/Management

Manager

• Planned and executed market development strategy to manage the business.
• Managed the Import/Export division with full accountability for the P&L with direct management of 10 people, reporting to the GM.
• Identified & Assessed new business opportunities, creating full feasibility studies and business plans.
• Managed product/service mix, pricing, and margins.
• Maintained existing customers and identified new ones through appropriate propositions and sales methods, to generate increased revenue, optimize quality of service, business growth, and customer satisfaction.
• Monitored and reported regularly on market and competitor activities.
• Negotiated complex and cost conscious contracts.


Company Details

Hariri Construction & Contracting Co. Offshore

Beirut, Lebanon

11-50 employees

Construction - Residential & Commercial/Office

N/A

May 2003 to Jun 2007 (4 years 1 month)
Projects Coordinator at Automation & Computer Technologies

Experience Details

Projects Coordinator

IT/Software Development, Project/Program Management, Operations/Management

Manager

• Acted as a liaison between the GM and the different functional heads in the company to devise and execute functional strategies.
• Generated new leads, expanded customer base, followed-up accounts, and increased customer satisfaction by offering the best solution to their needs.
• Produced sales plans, prepared financial reports, and generated quarterly budgets and forecasts reports.
• Improved the CRM and SRM systems, standardized procedures and processes, and enhanced customer satisfaction.
• Successfully managed key projects that included: Training Department development, Organizational Restructuring, as well as the Intranet & Sales Automation project.


Company Details

Automation & Computer Technologies

Beirut, Lebanon

51-100 employees

Computer and Network Security , Information Technology Services, Computer Software

www.act.com.lb

Jan 2000 to May 2003 (3 years 4 months)

Education

MBA in Business Administration

Education Details

MBA

Business Administration

University of Texas at Dallas, United States

B / Very Good / 75 - 85%

N/A

N/A

University of Texas at Dallas
2004 - 2007
Business Administration in Business Administration

Education Details

Business Administration

Business Administration

American University of Beirut, Lebanon

B / Very Good / 75 - 85%

N/A

N/A

American University of Beirut
1995 - 1998

Certifications

Certificate details

Prince2 Practitioner

Mar 2008

N/A

N/A

N/A

APMG International

N/A

Certificate details

Hootsuite Professional

Aug 2012

N/A

N/A

N/A

Hootsuite Academy

N/A

Certificate details

Change Management Specialist

Sep 2014

N/A

N/A

N/A

Management and Strategy Institute

N/A

Certificate details

Six Sigma Lean Professional

Aug 2014

N/A

N/A

N/A

Management and Strategy Institute

N/A

Certificate details

Social Media Marketing Certification

May 2016

N/A

N/A

N/A

Hootsuite Academy

N/A

This profile is fresh!
Last update 2 days ago.

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Profile Skills and Keywords

AdaptiveAnalyticalArabicBritish American TobaccoBusinessBusiness AdministrationBusiness DevelopmentBusiness Development ManagerBusiness Services - OtherChange Management SpecialistComputer And Network SecurityComputer SoftwareConstruction - Residential & CommercialEnglishFMCGFlexibleGoogle ProductsHootsuiteHootsuite ProfessionalITInformation Technology ServicesInternetMBAManagementManagement ConsultantManufacturingMicrosoft OfficeOfficeOperationsOrganizerPMO ExecutivePersistentPrince2 PractitionerProductionProductivityProgram ManagementProjectProject ManagementProjects CoordinatorRetailSalesSix Sigma Lean ProfessionalSocial Media Marketing CertificationSoftware DevelopmentTeam PlayerTeam WorkTechnologyTechnology Strategy

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Hootsuite

Hootsuite

: Expert

: Extreme - I love it!

:

5-7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Project Management

Project Management

: Expert

: Extreme - I love it!

:

More than 7 years

Business Development

Business Development

: Expert

: Extreme - I love it!

:

More than 7 years

Technology Strategy

Technology Strategy

: Advanced

: Extreme - I love it!

:

5-7 years

Google Products

Google Products

: Advanced

: Extreme - I love it!

:

5-7 years

Key Skills

Analytical, Organizer, Flexible / Adaptive, Persistent, Team Player

Online Presence

ca.linkedin.com/in/bassamhajjfacbook.com/biss76twitter.com/bassamhajjwww.bassamhajj.com

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