basma tarek

Factories Affairs ExecutiveFull Time

• Job Details:* Main Purpose is to improve company image and performance . *Evaluate and manage current process for measuring customer satisfaction identify and execute process improvements, and continually update and evolve. *work with marketing and customer communications which accompany direct response fulfillment. *Appropriately responds to phoned inquiries and complaints, providing information and short-term resolution, respectively. * Representing the company in various meetings ex: German chamber, chamber of food industries, etc *Be alert for business opportunities. *communicate via email and directly with outside vendors, design, production and buying team member professionally. * perform miscellaneous administrative tasks when needed. *create and manage timeline calenders based on milestone meetings. *receiving factory visit inquiries and preparing an agenda and communicate it to the quality managers. * Develop and overview catalouge, website, IOS application and visitors program. *coordinate with general manager in planning short term and long term projects, budget,expenses,controls,schedules and manpower. *Assist in annually budgetary preparations; researches budget needs; compiles budget data; negotiates budget terms; and reviews budget on regular basis. * Followup the night shift duty manager and ensure task compilation by receiving operational report covering operation requirements. * Ensure that employees follow the company standards, policies and strategies set by upper management.

Service point advisor Full Time