Basma Mohammed

Marketing Executive

• Job Details:Support execution of marketing campaigns and promotions. Collaborate with internal departments to create engaging content. Assist in managing social media accounts and increasing online visibility. Coordinate marketing materials and event logistics. Analyze guest feedback and market trends to improve marketing strategies. Enhance brand awareness through effective storytelling and visual presentation.

Guest Relations Supervisor

• Job Details:Manage internship programs and training for college students. Oversee guest satisfaction and timely response to requests. Arrange and execute special celebratory room setups. Handle pre-arrival communication for Hilton Honors guests. Provide tailored experiences for VIP guests, including amenity coordination. Engage regularly with guests to maintain high service standards. Innovate to enhance the overall guest experience.

Routing Specialist, Logistics

• Job Details:Adjusted store delivery capacities daily. Prepared schedules and reports for third-party logistics teams. Submitted operational reports on a daily, weekly, and monthly basis. Ensured timely payment processing for third-party service providers.