BA
Basheer Abu Saleh
Team Leader at Medserv
Abu Dhabi, United Arab EmiratesWork Experience
Medserv
Nov 2022 - Present -2 yrs, 8 months
Oman
- Job Details:Oversee the development, execution, and optimization of service contracts with healthcare institutions, generating over $350k in annual revenue. Lead the negotiation, renewal, and compliance processes of contracts, while building strong relationships with key opinion leaders and healthcare executives to ensure successful long-term partnerships. Supervise the installation, testing, validation, and commissioning of advanced medical equipment and biomedical systems, ensuring they meet ISO standards, regulatory protocols, and OEM specifications. Mentor and manage a team of biomedical engineers and technicians, ensuring high service quality, technical excellence, and fostering professional growth through structured performance monitoring. Drive the development and implementation of strategic service programs, focusing on optimizing contract structures, boosting revenue growth, and improving client retention strategies.
Medserv
Nov 2019 - Nov 2022 -3 yrs
Oman
- Job Details:Spearheaded the troubleshooting and resolution of advanced technical issues in medical equipment, ensuring high-quality performance and adherence to stringent healthcare regulations. Oversaw the installation, configuration, and commissioning of cutting-edge medical devices and diagnostic systems, ensuring seamless integration into hospital environments and providing training to staff for optimal usage. Led the development and execution of preventive maintenance strategies, conducting thorough inspections and diagnostics to ensure continuous uptime and compliance with safety standards.
Medserv
May 2016 - Nov 2019 -3 yrs, 6 months
Oman
- Job Details:Diagnosed and resolved technical issues in biomedical equipment, ensuring functionality met healthcare regulations and safety standards. Installed and calibrated various medical devices, providing on-site training to hospital staff on safe usage and effective operation of new technologies. Conducted preventive maintenance checks, identifying potential issues and taking corrective actions to keep medical equipment in top working condition.
Pioneer Dental
Nov 2015 - May 2016 -6 months
Oman
- Job Details:Oversaw the installation, calibration, and servicing of dental chairs, ensuring all equipment met manufacturer specifications and regulatory standards. Developed and negotiated annual maintenance contracts (AMCs) with end users, ensuring long-term support and optimized performance of dental equipment.
Education
Bachelor's Degree in Biomedical Engineering
Yarmouk UniversityJan 2012 13 yr 6 Months
Skills
- Customer Satisfaction
- Service contract management
- Team Leadership & Supervision
- Technical Support & Troubleshooting
- customer relationship management
- Preventive & corrective maintenance
- Project Management & Coordination
- Biomedical equipment installation
- Commissioning & calibration
- Technical training & development
View More
Languages
Arabic
FluentEnglish
Fluent