Ahmed Sa'eed Mohamed El-Bakry

IT Help Desk Specialist at Al Nas Hospital

Shubra, Cairo, Egypt

Oct 2024 - Present -7 months

Egypt , Cairo

Al-Nas Hospital

Aug 2022 - Present -2 yrs, 9 months

Egypt , Cairo

Job Details:-Help in developing a clearly-defined and compelling digital strategy for the company’s future. -Set and implement the digital strategy by working with cross-functional partners to map and transition -traditional processes to digital ones. -Drive digital innovation and serve as a cross-functional change agent across the organization. -Work with teams across the business to generate innovative digital solutions across the organization. -Be a digital evangelist, championing the use of digital technology and practices to engender a digital -mindset from the top down. -Ensure collaboration, knowledge sharing, and digital best practices between partners and colleagues to help embed a robust digital ecosystem. -Build, manage and continue to grow an internal and external digital innovation ecosystem

Al Nas Hospital

Jan 2020 - Present -5 yrs, 4 months

Egypt , Cairo

Job Details:-I Implement Windows and other software on New PCs -I do the necessary maintenance for workstations, printers, and scanners -Installing and configuring computer hardware, software, systems, networks, printers, and scanners -Monitoring and maintaining computer systems and networks -Responding in a timely manner to service issues and requests -Providing technical support across the company (this may be in person or over the phone) -Setting up accounts for new users -Repairing and replacing equipment as necessary -Testing new technology -Possibly training more junior staff members -I communicate with the Vendors that manage the hospital system when there is a problem with the program Such as (DMS and PaxeraHealth) -I provide support and assistance to users