Baher Shaheen

Product Owner

• Job Details:Launched outage-detection feature in 8 weeks, cutting incident impact and providing easier support access to users. Redesigned Meine Vodafone onboarding for Unitymedia users. Delivered 3 major releases in 12 months while hitting quality gates and scope/velocity targets. Built AI agents (onboarding assistant, user story generator) that auto-handled the creation of the user stories and the onboarding process for new employees. Drove prompt-engineering improvements to streamline user story creation, Jira workflows, and ceremonies. Led accessibility fixes, ensuring apps meet EU standards; partnered with QA/design for audits and remediation.

Software Tester

• Job Details:Achieved a 96% pass rate in automated testing, significantly reducing the software release cycle. Selected within six months to present testing strategies and results directly to senior stakeholders. Maintained 100% user-story pass rate via robust test design and defect prevention. Created the automation testing tasks for each business user story.

Social Media Account Advisor