
Baher Abdallah Alshehaby
SCM & OMS Solutions Expert | Driving Innovation, Excellence & Efficiency
Obour City, Cairo, EgyptWork Experience
Technical Product Owner | Supply Chain & OMS SolutionsFull Time
- Job Details:Industry: Retail/E-Commerce | Job Family: Strategy and Transformation | Domain: Supply Chain/Retail. - Define and Communicate Product Vision: Work closely with stakeholders to translate business needs into clear product objectives, user stories, and conceptual models. Prioritize interventions based on impact, dependencies, and feedback—ensuring clarity among cross-functional teams while supporting scalable order management/fulfillment core processes, as well as operational stability. - Lead Solution Implementation and Provide Technical Ownership: Serve as SME for IBM Sterling OMS while directing the end-to-end implementation and ongoing enhancement of order management, master planning, and fulfillment systems—integrating platform capabilities and optimizing fulfillment logic. Maintain system configurations, resolve second-line issues, address integration challenges, and collaborate with technology vendors to evaluate solutions or the escalated cases. - Enable Agility and Team Dynamics: Foster a culture of accountability, transparency, and continuous improvement—strengthening collaboration and encouraging proactivity. Facilitate key Scrum ceremonies, including backlog refinement, stand-ups, sprint planning, and UAT.
Senior Process Management and PMOFull Time
- Job Details:Industry: Telecommunication | Job Family: Strategy & Transformation | Domain: Supply Chain. - Streamlined Supply Chain Processes: Participated in number of business process redesign and optimization endeavors, identifying bottlenecks, resulted in a clear “to-be” model enhanced productivity and service delivery lead time, besides improving overall customer satisfaction.
Universal TellerFull Time
- Job Details:Industry: Banking Job Family: Customer Service | Domain: Central Operations/Overseas Fund Transfer.
Business Process ImprovementFull Time
National Paints
Feb 2016 - Jul 2018 -2 yrs, 5 months
Egypt , Cairo
- Job Details:Industry: Manufacturing | Job Family: Assurance & Excellence | Domain: Supply Chain / Quality. - Championed Operational Excellence: Advocated for the DMAIC methodology and coached leadership on Lean concepts and techniques—driving measurable improvements and embedding a culture of continuous Business Process Improvement (BPI). - Fostered People Engagement: Encouraged employee participation in transformation initiatives, enabling the identification of business opportunities and the structured execution of the BPI roadmap. - Promoted Informed Governance: Developed standardized reporting frameworks and key metrics. - Delivered Insightful Analysis: studied inventory, product range, and forecasting data, uncovered performance gaps, enabled data-driven decisions and supported S&OP efficiency. - Ensured Compliance and Quality: Authored and updated policies and procedures to maintain compliance with standards and best practice. - Enhanced Customer Experience: Led management review process, drove customer complaints resolution and addressing of non-conformance issues, pursued the successful execution of action plans and improving overall customer satisfaction.
Education
Bachelor's Degree in Accounting
Ain Shams University (ASU)Jan 2012 - Jan 2016 - 4 yr
High School - Thanaweya Amma
Maadi Secondary SchoolJan 2005
Achievements
OMS 2.0 Program "integration of IBM Sterling with MS Dynamics D365" in BTECH (2021-2023). IRIS in National Paints (2016-2018) - Project Aim: Implement IFS ERP at National Paints worldwide. - Role: Project Associate and System Super User. - Scope of participation: Supply Chain, Manufacturing and CRM modules. - Assigned Milestones: Coding structure development, requirements collection, testing solution and verify functionality. (Aug 2015–Oct 2015) Al RASHIDI Al MIZAN Supply Chain Assessment (Advanced Business Solutions & FINBI). - Project Aim: Evaluation of operation key functions and practices performance. - Role: Project Associate. - Scope of participation: Supply Chain Management. - Assigned Milestones: SC analysis and KPIs, SC organization system and setup, SC integrated planning of demand & supply, product preservation and warehousing, SC logistics, customer service, SC SOPs, corrective and preventive action.
Skills
Languages
Arabic
FluentEnglish
Fluent
Training & Certifications
Lean Six Sigma Green Belt
Project Management Institute·2024Supply Chain Managment Foundations
National Association of State Boards of Accountancy (NASBA)·2024Standard English/Western Certification
EF Standard English Test (EF SET)·2024Accounting Fundamentals
Corporate Finance Institute® (CFI)·2020Introduction to Banking
Corporate Finance Institute® (CFI)·2020Lean Six Sigma
IBS·2020CIA
Self-study·2020CBAP
Simple Way·2020Supply Chain
ABS Smart·2015ISO 9001
EOS·2012