AYMAN HOSSAM

Customer Relationship ManagerFull Time

• Job Details:Throughout my career as a Professional Experienced Banker, I have successfully built rapport and trust with my clients by focusing on the long-term customer relationship. As a result, I have retained more than 95% of my client base over the past years. Providing clients with the highest service standards to ensure the branch has a good reputation and a good feedback is received. Work Duties • Active participation in sales to meet targets, cross-sell the Bank's products and services by identifying opportunities through understanding of customer's business thus contributing to the Bank's overall profit. • Analyze financial statements and conduct credit analysis as well as engage in strategy setting. • Opening accounts, fixed deposits, issuing certificates, issuing LC & LG and handling all retail operations as I’m authorized for B signature. • Review and auditing all required legal doc and obtaining Legal Dept. approval on it. • Manage all aspects of day-to-day operations through leading and engaging in timely resolutions of all client needs and check all lone contracts and documents of the branch before sending them to the branch manager or the concerned departments. • Ensuring compliance with ADIB standards, area lending guidelines and Central Bank regulations.