Ayman Hussein

Operational Training Analyst

• Job Details:Conducts training needs analysis and develops customized programs. Coordinates cross-departmental training processes and standardizes documentation. Manages training logistics to ensure smooth scheduling. Delivers onboarding for new hires and training team members. Designs and prepares effective training materials.

Training and Development Specialist

• Job Details:Delivered onboarding programs to introduce new employees to company policies and practices. Conducted orientation and assessed training needs to identify development areas. Assisted in developing training policies and administered knowledge assessments. Facilitated knowledge sharing and provided updates to enhance employee performance.

Dispatcher

• Job Details:Handled operational issues related to riders that could impact the delivery process. Acted as a communication link between riders, vendors, and customers to quickly resolve order-related problems. Provided timely solutions and relayed essential information to ensure smooth operations.