Basic Info

Aya Shahin

2 years

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Care giver (volunteer) at Care Giving

Experience Details

Care giver (volunteer)

Medical/Healthcare

Experienced (Non-Manager)

Looking after some Elderly people, and seeing to their needs.


Company Details

Care Giving

Cairo, Egypt

1-10 employees

Healthcare and Medical Services

N/A

Jul 2006 to Aug 2016 (10 years 1 month)
Administrative Specialist at Leaders School

Experience Details

Administrative Specialist

Administration

Entry Level

1. Receiving parents’ inquiries and request, categorize them, and escalate them to the concerned department 
2. Receiving employees’ inquiries and request, categorize them, and escalate them to the concerned department 
3. Conducting general administrative work: documents entry and filing, organizing schedules, and other activities


Company Details

Leaders School

Cairo, Egypt

51-100 employees

Education

N/A

Dec 2012 to Sep 2013 (9 months)
Call Center Agent at Sykes

Experience Details

Call Center Agent

Customer Service/Support

Entry Level

1. Providing technical support of Sony products to UK customers 
2 . Handle upset customers, and provide solutions


Company Details

Sykes (multinational)

Cairo, Egypt

101-500 employees

Information Technology Services

N/A

Dec 2010 to Jul 2011 (7 months)

Education

Bachelor's Degree in Faculty of Art, English Department

Education Details

Bachelor's Degree

Faculty of Art, English Department

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2005 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al Najaht Privet Islamic School For Girls

Kuwait

2004

A / Excellent / 85 -100%

N/A

Al Najaht Privet Islamic School For Girls
2004

Training and Courses

Training/Course Details

Medical

Feb 2016

Medical Training Department of International Cultural Center I.C.C

Emergency Medical First Aid

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdministrationAdministrative SpecialistAnalyticalArabicBook StoresCall Center AgentCare GiverCommunicatorComputerCustomer ServiceEducationEnglishEnglish LanguageExploring SinaiFaculty Of Art, English DepartmentFlexibleGPSHandy CraftsHealthcare And Medical ServicesInformation Technology ServicesInternet SearchJapanKnittnigMedicalMicrosoft WordMusicPaintingReadingSocialSupportSupportiveSykes

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Fluent

: Advanced

Tools and Technologies

GPS

GPS

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft Word

Microsoft Word

: Advanced

: Medium

:

3-5 years

Internet Search

Internet Search

: Advanced

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

English language

English language

: Advanced

: Extreme - I love it!

:

More than 7 years

Computer

Computer

: Intermediate

: High

:

More than 7 years

Key Skills

Analytical, Communicator, Flexible / Adaptive, Social, Supportive

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