Basic Info

Aya abdel aziz

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Technical support data center at Nmi

Experience Details

Technical support data center

Engineering - Telecom/Technology

Entry Level

responsible for supporting host and IT issues


Company Details

Nmi

Cairo - Giza, Egypt

101-500 employees

Information Technology Services

www.nmi.gov.eg

Jun 2016 to present (6 months)
Technical support engineer at TP-Link

Experience Details

Technical support engineer

Engineering - Telecom/Technology

Experienced (Non-Manager)

responsible for solving and helping customer issue with our product


Company Details

TP-Link (multinational)

Cairo, Egypt

More than 1000 employees

Computer Hardware

www.tp-link.com

May 2016 to Jun 2016 (1 month)
IT helpdesk (intern) at PWC

Experience Details

IT helpdesk (intern)

IT/Software Development

Entry Level

responsible for solving end user issue in their laptop , i phones , IP phone and printer , installing apps and programs in their laptop


Company Details

PWC (multinational)

Cairo, Egypt

More than 1000 employees

Accounting and Auditing Services

www.pwc.com

Mar 2016 to Apr 2016 (1 month)
Technical support (intern) at Xceed contact center

Experience Details

Technical support (intern)

Customer Service/Support

Experienced (Non-Manager)

responsible for handling and solving customer internet issue throw phone


Company Details

Xceed contact center (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services

www.xceed.com

Dec 2013 to Feb 2016 (2 years 2 months)
Sales engineer at MTA

Experience Details

Sales engineer

Engineering - Telecom/Technology

Entry Level

responsible for selling network equipment SW & HW like licences ,servers , routers , switches and psc


Company Details

MTA

Cairo, Egypt

1-10 employees

Computer Networking

www.mta.com

Jun 2013 to Nov 2013 (5 months)

Achievements


i have achievement in my graduate project did smart car

Education

engineering in communication and electronics

Education Details

engineering

communication and electronics

thebes academy for engineering, Egypt

A / Excellent / 85 -100%

N/A

N/A

thebes academy for engineering
2007 - 2012
High School - Other

High School Details

Other

El Helmia secondery school

Egypt

2007

A / Excellent / 85 -100%

N/A

El Helmia secondery school
2007

Certifications

ccna
Apr 2014

Certificate details

ccna

Apr 2014

790 out of 1000

N/A

N/A

cisco

N/A

Training and Courses

Training/Course Details

ccnp routing

Dec 2013

myself

N/A

Training/Course Details

ccnp swithcing

Aug 2014

myself

N/A

mcsa at myself
Jun 2016

Training/Course Details

mcsa

Jun 2016

myself

N/A

Training/Course Details

itil foundation

Nov 2016

selfstudy

N/A

This profile is fresh!
Last update 5 days ago.

Jobseeker photo

Profile Skills and Keywords

Accounting And Auditing ServicesAdaptiveCcnaCcnp RoutingCcnp SwithcingCommunication And ElectronicsComputer HardwareComputer NetworkingConsumer ServicesCustomer ServiceEnglishFlexibleGSMHard WorkerITIT HelpdeskInformation Technology ServicesItil FoundationLeaderMcsaMicosoft OfficeMicro ControllerNetworkOrganizerPWCPresenterReadingSales EngineerServing InternetSoftware DevelopmentSupportTP-LinkTechnical SupportTechnical Support Data CenterTechnical Support EngineerWatching English MoviesXceed Contact Center

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

micosoft office

micosoft office

: Intermediate

: High

:

Less than 1 year

GSM

GSM

: Beginner

: High

:

Less than 1 year

micro controller

micro controller

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

network

network

: Intermediate

: Extreme - I love it!

:

Less than 1 year

it

it

: Beginner

: High

:

Less than 1 year

Key Skills

Leader, Hard worker, Presenter, Organizer, Flexible / Adaptive

Online Presence

https://www.facebook.com/eng.s.khalid

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