Basic Info

Ayah Osama

4 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Marketing Supervisor at Alhayah TV Network

Experience Details

Marketing Supervisor

Marketing/PR/Advertising , Business Development

Experienced (Non-Manager)

• Managing the production of marketing materials, including leaflets, posters, flyers and newsletters.
• Arranging for the effective distribution of marketing materials.
• Developing, marketing plans and strategies.
• Preparing and Presenting the Quarter year Marketing Plan to the board members.
• Communicating with target audiences and managing customer relationships.
• Sourcing advertising opportunities and placing adverts in the press - local, regional, national and specialist publications - or on the radio, depending on the organisation and the campaign.
• Liaising with designers and printers.
• Organising photo shoots.
• Arranging the effective distribution of marketing materials.
• maintaining and updating customer databases
• Conducting market research, for example Competitor’s Channels and Networks.
• Contributing to, and developing, marketing plans and strategies.
• Presenting our new programs/plans to the board
• Monitoring competitor plans and activities.
• Placing adverts in the press - locally and regionally.


Company Details

Alhayah TV Network

6th of October City, Egypt

More than 1000 employees

Media Production , Marketing and Advertising, Market Research

www.alhayah.tv

Jun 2013 to present (4 years 1 month)
Social Media Executive at Your Wedding Planner Online Magazine (Private Project)

Experience Details

Social Media Executive

Marketing/PR/Advertising , Fashion, Business Development

Experienced (Non-Manager)

• Implement a content editorial calendar to manage content and plan specific, timely marketing campaigns
• Moderation
• Handling all Social Media concerns
• Updating Website Data
• Online event sponsoring
• Deliberate planning and goal settings
• Promote content through social advertising
• Monthly detailed insights report
• Creating Monthly content plan
• Development of brand awareness and online reputation


Company Details

Your Wedding Planner Online Magazine (Private Project)

Cairo, Egypt

1-10 employees

Marketing and Advertising, Entertainment

www.yourweddingplannereg.com

Nov 2013 to Dec 2017 (4 years 1 month)
Project Manager at Handmade Studios

Experience Details

Project Manager

Business Development, Project/Program Management, Marketing/PR/Advertising

Experienced (Non-Manager)

• Identifies resources needed and assigns individual responsibilities.
• Manages day-to-day operational aspects of a project and scope.
• Reviews deliverables prepared by team before passing to client.
• Effectively applies our methodology and enforces project standards.
• Minimizes our exposure and risk on project.
• Ensures project documents are complete, current, and stored appropriately.
• Project Accounting
• Tracks and reports team hours and expenses on a weekly basis.
• Manages project budget.
• Determines appropriate revenue recognition, ensures timely and accurate invoicing, and monitors receivables for project.
• Follows up with clients, when necessary, regarding unpaid invoices.
• Analyze project profitability, revenue, and margins.


Company Details

Handmade Studios

6th of October City, Egypt

101-500 employees

Media Production , Marketing and Advertising

http://www.handmade-studios.com/ar/

Apr 2013 to Jun 2013 (2 months)
Human Resources Assistant at Technip

Experience Details

Human Resources Assistant

Administration, Human Resources

Experienced (Non-Manager)

• Greet Persons entering organization in a professional manner while restricting their access to the facility without proper escort
• Handling logistic aspects (Travel Arrangement, Hotels Reservation, Airline Tickets, Train Tickets, Meet and Assist) for all expatriates as required
• Answer telephone calls and guests inquiries and transfer it to the appropriate staff member.
• Typing, sending and receiving faxes
• Preparing Expense Sheets & application for leave for employees.
• Translation “English / Arabic / English”
• Handle filling system & all correspondences
• Organize the time schedules of the drivers and collect the daily report
• Handle internal and external meeting arrangements
• Sorting and distributing incoming post and organizing and sending outgoing posts.
• Ordering, maintaining stationery and office supplies and Follow-up with suppliers to ensure timely delivery.


Company Details

Technip (multinational)

New Cairo, Egypt

11-50 employees

Oil and Gas

www.technip.com

Nov 2010 to Mar 2013 (2 years 4 months)
CC High Value Representative, Customer Care Departement at Vodafone

Experience Details

CC High Value Representative, Customer Care Departement

Customer Service/Support

Experienced (Non-Manager)

• Answer calls and respond to emails
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Handle customer’s Technical complaints
• provide customers with product and service information
• Enter new customer information into system
• Update existing customer information
• Process orders, forms and applications
• Identify and escalate priority issues
• Route calls to appropriate resource
• Follow up customer calls where necessary
• Produce call reports
• Ability to work well as part of a team- to exhibit objectivity and be open-minded towards the ideas and views of others, give as well as welcome feedback, contribute to building team spirit, aid others to succeed.


Company Details

Vodafone (multinational)

Cairo - Maadi, Egypt

N/A

Telecommunications

www.vodafone.com.eg

Jan 2010 to Nov 2010 (10 months)
Basic Business Skills Acquisition (BBSA) (intern) at Sponsored by the Future Generation Foundation (FGF)

Experience Details

Basic Business Skills Acquisition (BBSA) (intern)

Business Development, IT/Software Development, Education/Teaching

Student

 Developed Language and Computer Skills
 Enhanced Presentation & Project Development Skills
 Acquired Basic Business Skills including: Marketing, Sales, Banking, Accounting, Business Correspondence and Report Writing.


Company Details

Sponsored by the Future Generation Foundation (FGF)

Cairo, Egypt

501-1000 employees

Business Services - Other, Education, Human Resources

N/A

Sep 2009 to Jan 2010 (4 months)
Office Manager at Intitute Of Professional Accountant(IPA)

Experience Details

Office Manager

Administration, Customer Service/Support, Education/Teaching

Student

• Establish standards and procedures
• Supervise office staff
• Monitor and record long distance phone calls
• Prepare time sheets
• Control correspondences
• Review and approve supply requisitions
• Evaluate staff performance and Coaching and disciplining staff
• assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff
• co-ordinate schedules, appointments and bookings
• handle customer inquiries and complaints


Company Details

Intitute Of Professional Accountant(IPA)

maadi, Egypt

11-50 employees

Education

N/A

Jul 2008 to Sep 2008 (2 months)
Trainee In Finance Department at Petroleum Marine Service(PMS)

Experience Details

Trainee In Finance Department

Accounting/Finance

Student

• Monthly closings and preparation of monthly financial statements
• Finalize the day's balance, prepare and print management reports
• Prepare financial statements to assess accuracy, completeness, and conformance to reporting and procedural standards.
• Prepare journal entries.
• Complete general ledger operations.
• Review and process expense reports.
• Draw up monthly financial reports.


Company Details

Petroleum Marine Service(PMS)

Cairo - Nasr City, Egypt

N/A

Oil and Gas

N/A

Jul 2007 to Aug 2007 (1 month)

Achievements


• Advanced Motion Graphic 2016 Alhayah TV Network
For the first year Alhayah TV Network presented the new year’s content in a motion graphic Video created with a tight schedule & short term timeline, I managed to finish a full HD of Alhayah TV Network in 3 days with 63 program included

• Printing Designing 2016 Alhayah TV Network
We started a new branding for Alhayah TV Network regarding all the programs &series, I was responsible for delivering & brand design & content on time with a new outline, brand, new logos for 12 programs & updating the database for all Alhayah TV Network since 2008 to be printed into a booklet



• Advanced Motion Graphic 2015 Your Wedding Planner Magazine
Creating a whole new brand for Your wedding planner including catchy subjects & Media for Le Mariage Event for Marriage & Brides
About Le Mariage:
LE MARIAGE is the only destination to all who will marry in Egypt which is annually held twice in Cairo - Egypt. It gives the opportunity for Egyptian, Arabian and International companies to meet each other’s in one place and helping in getting new business-to-business deals to variety of sales and increase the size of its investment.

• Advanced Motion Graphic 2015 Your Wedding Planner Magazine
Creating a Media for the Breast Cancer Foundation of Egypt held Zumba Event to increase Breast Cancer awareness.
About Breast Cancer Foundation of Egypt:
The Breast Cancer Foundation of Egypt (BCFE) is a non-profit organization registered with the Ministry of Social Solidarity, under number 5840/2004.



• O Wedding Planner 2012 O Wedding Planner
I started my own project of wedding planning, it was based on small ceremonies at first, then I expanded to Event planning, like Engagements, Baby showers, Bridal showers & Birthday parties.
About O Wedding Planner:
O Wedding Planner is a Private project, Specializes Wedding & Event Planning, I organized 13 Weddings, 12 Engagement parties, 20 Birthdays Parties, 19 Bridal Showers & 3 Baby Showers



• English Instructor ITI “Information Technology Institute” (Part Time)
Plan, prepare and deliver instructional activities, Instruct students on interpreting Business English, Work with program coordinators to ensure initiatives are being me, Tutor students on an individual basis, Establish and communicate clear objectives for all learning activities, Prepare and distribute required reports, Observe and evaluate student's performance , Manage student behavior in the classroom by invoking approved disciplinary procedures.



• Organizing Events and Wedding Ceremonies



• Jatropha 2009 Future Generation Foundation
Best Project sponsored by Aramex, & held in Jordon upon our team’s researches presented, I was the team leader along with three other members, Project started in Jordon in 2013
About Jatropha:
Jatropha is a genus of plants, trees, and shrubs native to South America and the Caribbean. An estimated 175 species are placed in this genus. There are a number of uses for Jatropha, ranging from compounds which can be used as vegetable dyes to oils which can be utilized in the production of biofuels. Some alternative fuel advocates have championed Jatropha as a source of potential biodiesel, although there is some evidence to suggest that there are better alternatives.



Was responsible for 3 main Branches at Mohandeseen, Maadi & Zamalek


I achieved the best Trainee Certificate


• Work as a team leader in the Graduation Project which was sponsored by Aramex Company at Future Generation Foundation. • Member of STP "Steps towards Progress” at 2006

Education

Digital & Social Media in Social &Digital Media Marketing

Education Details

Digital & Social Media

Social &Digital Media Marketing, Facebook, Instagram

Udacity Digital Marketing Nanodegree program, Egypt

Not specified

Facebook What Facebook ads loo

Twitter What ad types does Tw

Udacity Digital Marketing Nanodegree program
2017 - 2020 (Expected)
International Marketing Diploma in Marketing

Education Details

International Marketing Diploma

Marketing, International Marketing Research, Marketing Research

UDEMY.COM, Egypt

B / Very Good / 75 - 85%

The INTERNATIONAL MARKETING DI

The course offers a balance be

UDEMY.COM
2016 - 2017
Commerce English Section in Marketing

Education Details

Commerce English Section

Marketing, Human Resources, Accounting

Faculty of commerce english section cairo university, Egypt

B / Very Good / 75 - 85%

Organizational Behavior Marketing Human Resources Cost Accounting Financial Accounting Insurance Math

N/A

Faculty of commerce english section cairo university
2005 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Gamal Abdel Nasser Language School

Egypt

2005

A / Excellent / 85 -100%

History

Gamal Abdel Nasser Language School
2005

Certifications

HR Cartificate
Jan 2010

Certificate details

HR Cartificate

Jan 2010

100 out of 100

http://N/A

N/A

CAME (Center Of Accountant and Management Expertise) Sponsored by the Future Generation Foundation

N/A

Certificate details

Social Media Advertising Guide

May 2017

93 out of 100

http://Join Udacity and learn to code from the best online free courses and Nanodegree programs.

N/A

Udacity Digital Marketing Nanodegree program

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LinkedIn
How to get started

Training and Courses

Training/Course Details

Basic Business Skills Acquisition (BBSA)

Jan 2010

Cairo University

-Developed Language and Computer Skills -Enhanced Presentation & Project -Development Skills -Acquired Basic Business Skills including: Marketing, Sales, Banking, Accounting, Business Correspondence and Report Writing.

Training/Course Details

Adobe CS6

Jan 2016

Green Vertex

N/A

Training/Course Details

Adobe Illustrator

Oct 2017

Green Vertex

Video Editing & Building as

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdministrationAdobe AftereffectAdobe CC After EffectAdobe CS6Adobe IllustratorAdobe PhotoshopArabicBasic Business Skills Acquisition (BBSA)BrandingBusinessBusiness Services - OtherCC High Value Representative, Customer Care DepartementCustomer ServiceEducationEnglishEntertainmentEvent PlanningFacebookFashionFinanceFrenchHR CartificateHard WorkerHuman ResourcesHuman Resources AssistantITInstagramInsuranceInternational Marketing ResearchLeaderMS OfficeMarket ResearchMarketingMarketing And AdvertisingMarketing ResearchMarketing SupervisorMedia ProductionOffice ManagerOil And GasOrganizerOutdoors SpecialistProblem SolverProgram ManagementProjectProject ManagerReadingRiding HorsesSocial &Digital Media MarketingSocial MediaSocial Media Advertising GuideSocial Media ExecutiveSoftware DevelopmentSupportSwimmingTeam PlayerTechnipTelecommunicationsTrainee In Finance DepartmentTravelingVodafoneWriting

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Beginner

: Intermediate

: Intermediate

: Beginner

Tools and Technologies

MS Office

MS Office

: Expert

: Extreme - I love it!

:

3-5 years

Adobe Photoshop

Adobe Photoshop

: Expert

: Extreme - I love it!

:

1-3 years

Adobe CC After Effect

Adobe CC After Effect

: Advanced

: Extreme - I love it!

:

1-3 years

Adobe Illustrator

Adobe Illustrator

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Marketing

Marketing

: Expert

: Extreme - I love it!

:

5-7 years

Administration

Administration

: Expert

: Medium

:

3-5 years

Social Media

Social Media

: Expert

: Extreme - I love it!

:

3-5 years

Outdoors Specialist

Outdoors Specialist

: Expert

: Extreme - I love it!

:

1-3 years

Branding

Branding

: Expert

: Extreme - I love it!

:

5-7 years

Event Planning

Event Planning

: Expert

: Extreme - I love it!

:

1-3 years

Human Resources

Human Resources

: Advanced

: High

:

1-3 years

Adobe Photoshop

Adobe Photoshop

: Advanced

: Extreme - I love it!

:

1-3 years

Accounting

Accounting

: Intermediate

: Medium

:

1-3 years

Adobe Aftereffect

Adobe Aftereffect

: Intermediate

: Extreme - I love it!

:

1-3 years

Adobe Illustrator

Adobe Illustrator

: Beginner

: Extreme - I love it!

:

Less than 1 year

Key Skills

Leader, Hard worker, Organizer, Problem Solver, Team Player

Online Presence

https://www.linkedin.com/in/ayah-o/https://www.facebook.com/AyahOsama0https://twitter.com/Ayah_Osamawww.yourweddingplannereg.com

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