Basic Info

Ayah Osama

4 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Marketing Executive at Alhayah TV Network

Experience Details

Marketing Executive

Marketing/PR/Advertising

Experienced (Non-Manager)

- Managing the production of marketing materials, including leaflets, posters, flyers and newsletters.
- Arranging for the effective distribution of marketing materials.
- Developing, marketing plans and strategies.
- Monitoring competitor plans and activities.
- Placing adverts in the press - locally and regionally.
- Preparing professional reports.
- Presenting our new programs/plans to the board


Company Details

Alhayah TV Network

6th of October City, Egypt

More than 1000 employees

Media Production

www.alhayah.tv

Jun 2013 to present (3 years 6 months)
Social Media Executive at Your Wedding Planner Online Magazine (Private Project)

Experience Details

Social Media Executive

Marketing/PR/Advertising

Entry Level

• Implement a content editorial calendar to manage content and plan specific, timely marketing campaigns
• Moderation
• Handling all Social Media concerns
• Updating Website Data
• Online event sponsoring
• Deliberate planning and goal settings
• Promote content through social advertising
• Monthly detailed insights report
• Creating Monthly content plan
• Development of brand awareness and online reputation


Company Details

Your Wedding Planner Online Magazine (Private Project)

Cairo, Egypt

1-10 employees

Marketing and Advertising

www.yourweddingplannereg.com

Nov 2013 to present (3 years 1 month)
Project Manager at Handmade Studios

Experience Details

Project Manager

Business Development, Project/Program Management

Experienced (Non-Manager)

• Identifies resources needed and assigns individual responsibilities.
• Manages day-to-day operational aspects of a project and scope.
• Reviews deliverables prepared by team before passing to client.
• Effectively applies our methodology and enforces project standards.
• Minimizes our exposure and risk on project.
• Ensures project documents are complete, current, and stored appropriately.
• Project Accounting
• Tracks and reports team hours and expenses on a weekly basis.
• Manages project budget.
• Determines appropriate revenue recognition, ensures timely and accurate invoicing, and monitors receivables for project.
• Follows up with clients, when necessary, regarding unpaid invoices.
• Analyze project profitability, revenue, and margins.


Company Details

Handmade Studios

6th of October City, Egypt

101-500 employees

Media Production

http://www.handmade-studios.com/ar/

Apr 2013 to Jun 2013 (2 months)
Administrative Assistant at Technip

Experience Details

Administrative Assistant

Administration, Human Resources

Experienced (Non-Manager)

• Greet Persons entering organization in a professional manner while restricting their access to the facility without proper escort
• Handling logistic aspects (Travel Arrangement, Hotels Reservation, Airline Tickets, Train Tickets, Meet and Assist) for all expatriates as required
• Answer telephone calls and guests inquiries and transfer it to the appropriate staff member.
• Typing, sending and receiving faxes
• Preparing Expense Sheets & application for leave for employees.
• Translation “English / Arabic / English”
• Handle filling system & all correspondences
• Organize the time schedules of the drivers and collect the daily report
• Handle internal and external meeting arrangements
• Sorting and distributing incoming post and organizing and sending outgoing posts.
• Ordering, maintaining stationery and office supplies and Follow-up with suppliers to ensure timely delivery.


Company Details

Technip (multinational)

New Cairo, Egypt

11-50 employees

Oil and Gas

www.technip.com

Nov 2010 to Mar 2013 (2 years 4 months)
CC High Value Representative, Customer Care Departement at Vodafone

Experience Details

CC High Value Representative, Customer Care Departement

Customer Service/Support

Experienced (Non-Manager)

• Answer calls and respond to emails
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Handle customer’s Technical complaints
• provide customers with product and service information
• Enter new customer information into system
• Update existing customer information
• Process orders, forms and applications
• Identify and escalate priority issues
• Route calls to appropriate resource
• Follow up customer calls where necessary
• Produce call reports
• Ability to work well as part of a team- to exhibit objectivity and be open-minded towards the ideas and views of others, give as well as welcome feedback, contribute to building team spirit, aid others to succeed.


Company Details

Vodafone (multinational)

Cairo - Maadi, Egypt

N/A

Telecommunications

www.vodafone.com.eg

Jan 2010 to Nov 2010 (10 months)
Basic Business Skills Acquisition (BBSA) (intern) at Sponsored by the Future Generation Foundation (FGF)

Experience Details

Basic Business Skills Acquisition (BBSA) (intern)

Business Development, IT/Software Development, Education/Teaching

Student

 Developed Language and Computer Skills
 Enhanced Presentation & Project Development Skills
 Acquired Basic Business Skills including: Marketing, Sales, Banking, Accounting, Business Correspondence and Report Writing.


Company Details

Sponsored by the Future Generation Foundation (FGF)

Cairo, Egypt

501-1000 employees

Business Services - Other, Education, Human Resources

N/A

Sep 2009 to Jan 2010 (4 months)
Office Manager at Intitute Of Professional Accountant(IPA)

Experience Details

Office Manager

Administration, Customer Service/Support, Education/Teaching

Student

• Establish standards and procedures
• Supervise office staff
• Monitor and record long distance phone calls
• Prepare time sheets
• Control correspondences
• Review and approve supply requisitions
• Evaluate staff performance and Coaching and disciplining staff
• assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff
• co-ordinate schedules, appointments and bookings
• handle customer inquiries and complaints


Company Details

Intitute Of Professional Accountant(IPA)

maadi, Egypt

11-50 employees

Education

N/A

Jul 2008 to Sep 2008 (2 months)
Trainee In Finance Department at Petroleum Marine Service(PMS)

Experience Details

Trainee In Finance Department

Accounting/Finance

Student

• Monthly closings and preparation of monthly financial statements
• Finalize the day's balance, prepare and print management reports
• Prepare financial statements to assess accuracy, completeness, and conformance to reporting and procedural standards.
• Prepare journal entries.
• Complete general ledger operations.
• Review and process expense reports.
• Draw up monthly financial reports.


Company Details

Petroleum Marine Service(PMS)

Cairo - Nasr City, Egypt

N/A

Oil and Gas

N/A

Jul 2007 to Aug 2007 (1 month)

Achievements


I Won Best Project as a Team Leader at Future Generation Foundation Graduation Project “Jatropha” which was Sponsored by Aramex Company.

Education

International Marketing Diploma in Marketing

Education Details

International Marketing Diploma

Marketing, International Marketing Research

UDEMY.COM, Egypt

Not specified

N/A

N/A

UDEMY.COM
2016 - 2017 (Expected)
Commerce English Section in Marketing

Education Details

Commerce English Section

Marketing, Human Resources, Accounting

Faculty of commerce english section cairo university, Egypt

C / Good / 65 - 75%

Organizational Behavior Marketing Human Resources Cost Accounting Financial Accounting Insurance Math

N/A

Faculty of commerce english section cairo university
2006 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Gamal Abdel Nasser Language School

Egypt

2005

A / Excellent / 85 -100%

N/A

Gamal Abdel Nasser Language School
2005

Certifications

HR Cartificate
Jan 2010

Certificate details

HR Cartificate

Jan 2010

100 out of 100

N/A

N/A

CAME (Center Of Accountant and Management Expertise) Sponsored by the Future Generation Foundation

N/A

Training and Courses

Training/Course Details

Basic Business Skills Acquisition (BBSA)

Jan 2010

Cairo Unviersity

 Developed Language and Computer Skills  Enhanced Presentation & Project Development Skills  Acquired Basic Business Skills including: Marketing, Sales, Banking, Accounting, Business Correspondence and Report Writing.

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdministrationAdministrative AssistantAdobe PhotoshopArabicBasic Business Skills Acquisition (BBSA)BusinessBusiness Services - OtherCC High Value Representative, Customer Care DepartementCustomer ServiceEducationEnglishFinanceFrenchHR CartificateHard WorkerHuman ResourcesITInsuranceInternational Marketing ResearchLeaderMS OfficeMarketingMarketing And AdvertisingMarketing ExecutiveMedia ProductionOffice ManagerOil And GasOrganizerOutdoors SpecialistProblem SolverProgram ManagementProjectProject ManagerReadingRiding HorsesSocial MediaSocial Media ExecutiveSoftware DevelopmentSupportSwimmingTeam PlayerTechnipTelecommunicationsTrainee In Finance DepartmentTravelingVodafoneWriting

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Beginner

: Intermediate

: Intermediate

: Beginner

Tools and Technologies

MS Office

MS Office

: Expert

: Extreme - I love it!

:

3-5 years

Adobe Photoshop

Adobe Photoshop

: Little knowledge

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Marketing

Marketing

: Expert

: Extreme - I love it!

:

3-5 years

Administration

Administration

: Expert

: Medium

:

3-5 years

Human Resources

Human Resources

: Advanced

: High

:

1-3 years

Accounting

Accounting

: Intermediate

: Medium

:

1-3 years

Social Media

Social Media

: Intermediate

: Extreme - I love it!

:

1-3 years

Outdoors Specialist

Outdoors Specialist

: Beginner

: High

:

Less than 1 year

Key Skills

Leader, Hard worker, Organizer, Problem Solver, Team Player

Online Presence

https://www.linkedin.com/in/ayah-o?trk=hp-identity-photohttps://www.facebook.com/BonOsama1https://twitter.com/Ayah_Osama

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