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Ayah Muhammed

Passionate Sales Manager focused on growth and results.

Sharqia, Egypt

Work Experience

  • Sales Manager

    BK for Industrial System

    Oct 2024 - Present -8 months

    • Job Details:Managed and led the sales team to achieve monthly and annual targets. Developed sales strategies and monitored market trends. Prepared sales reports and presented them to senior management. Trained and motivated sales staff to enhance performance. Handled high-level negotiations and closed major deals.
  • Sales Person

    BK for Industrial System

    Jun 2024 - Oct 2024 -4 months

    • Job Details:Consistently achieved and exceeded sales targets through strategic selling techniques. Built and maintained strong relationships with clients, ensuring high customer satisfaction.
  • Customer Service Supervisor

    E-Planet Company

    Jan 2023 - Dec 2023 -11 months

    • Job Details:Led and supervised a team of customer service representatives to deliver excellent customer support. Handled escalated issues and ensured timely resolutions. Organized work schedules and ensured adequate coverage during shifts.
  • Call Center Agent

    Telecom Egypt

    • Job Details:Responsible for answering inbound customer calls. Discussed billing issues with customers and offered possible solutions. Provided information on additional products and services. Followed the conversational script and kept customer calls to under 4 minutes. Escalated customer calls to supervisor if needed.
  • Education

    • Bachelor's Degree in Law

      Ain Shams University (ASU)

      Jan 2019 - Jan 2023 - 4 yr

    Skills

    • Customer Service
    • Sales Management
    • Team Leadership
    • creative problem-solving
    • persuasive speaking
    • Effective Communicator
    • quick thinker
    • Communication
    • B2B Sales
    • B2C

    Languages

    • Arabic

      Fluent
    • English

      Advanced
    • French

      Beginner
    • German

      Beginner
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