Basic Info

Aya Abdullah

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Technical support at Orange

Experience Details

Technical support

Customer Service/Support, IT/Software Development

Entry Level

I was working as a technical support, i was handling customers, solving there technical problems, also i was handling billing issues and mainly i can handle very angry customers.


Company Details

Orange (multinational)

Giza, Egypt, Egypt

More than 1000 employees

Telecommunications

www.orange.eg

Aug 2016 to Sep 2016 (1 month)

Education

bachelor’s degree in Computer and Systems Engineering in Electrical Engineering

Education Details

bachelor’s degree in Computer and Systems Engineering

Electrical Engineering, Computer and Systems Engineering

Zagazig University, Egypt

C / Good / 65 - 75%

N/A

N/A

Zagazig University
2011 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

english language school

Egypt

2010

A / Excellent / 85 -100%

The fourth of the Girls English Language School with total Grade: 96.5%.

english language school
2010
This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveArabicBusiness PlanningC++CodingComputer And Systems EngineeringCustomer ServiceElectrical EngineeringEnglishFinancial ManagementFlexibleHandles StressHard WorkerITInternetJavaMatlabMicrosoft PowerPointMicrosoft WordMusicMySQLNetworkingOrangeProblem SolverPythonReadingSocialSoftware DevelopmentSupportTechnical SupportTelecommunications

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

5-7 years

Java

Java

: Advanced

: Extreme - I love it!

:

1-3 years

Python

Python

: Advanced

: Extreme - I love it!

:

1-3 years

C++

C++

: Intermediate

: Medium

:

1-3 years

Technical Support

Technical Support

: Intermediate

: High

:

Less than 1 year

Matlab

Matlab

: Intermediate

: Medium

:

1-3 years

MySQL

MySQL

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

Networking

Networking

: Advanced

: Extreme - I love it!

:

3-5 years

Technical support

Technical support

: Intermediate

: High

:

Less than 1 year

Financial Management

Financial Management

: Beginner

: High

:

Less than 1 year

Business Planning

Business Planning

: Beginner

: High

:

Less than 1 year

Key Skills

Hard worker, Problem Solver, Flexible / Adaptive, Social, Handles Stress

Online Presence

https://www.linkedin.com/in/aya-abdullah-2ab82597?trk=nav_responsive_tab_profilehttps://www.facebook.com/aya.abdullah.37https://twitter.com/AyaAbdullah3https://www.goodreads.com/user/show/17581178-aya-abdullah

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