Aya Sherief

Call Center Agent

• Job Details:Handled high volumes of inbound calls promptly. Utilized CRM systems for effective interaction documentation. Provided product information and troubleshooting assistance. Collaborated with team members to streamline call handling.

Laboratory Analyst

• Job Details:Conducted specimen collection and handling, ensuring adherence to safety protocols and laboratory standards. Performed accurate laboratory tests on various samples, contributing to timely diagnosis and patient care. Maintained and calibrated laboratory equipment, enhancing reliability of test results and operational efficiency.