Aya Mohamed Abbas

Logistics Volunteer

• Job Details:Contacted local companies to pitch AIESEC’s talent programs and secure internship placements. Coordinated with international AIESEC teams to match job seekers with opportunities and arrange onboarding.

Senior Sales & Retention Agent

• Job Details:Handled escalated client issues through calls and emails, ensuring resolution and satisfaction. Specialized in client retention and maintained long-term follow-up with clients. Recognized as top performer for two consecutive quarters; trusted with internal audits and policy checks. Trained and mentored new team members; demonstrating live cases and procedures.

HR Volunteer

• Job Details:Supported recruitment and onboarding for volunteer-based civil projects. Assisted with event planning and volunteer scheduling.