AG
assem ahmed goma
Operations Director
Zaytoun, Cairo, EgyptWork Experience
Operations DirectorFull Time
BUH
Jul 2022 - Dec 2022 -5 months
United Arab Emirates , Dubai
- Job Details:Establishes quantitative and qualitative metrics, guidelines, and standards by which the company's efficiency and effectiveness can be evaluated; identifies opportunities for improvement. Reviews, analyzes, and evaluates business procedures. Implements policies and procedures that will improve day-to-day operations. Ensures work environments are adequate and safe. Oversees manufacturing, purchasing, and sales departments, ensuring each is reaching goals set by departmental and company leadership. Plans, directs, controls, implements, evaluates, monitors, and forecasts budgets and cost of sales in each division to achieve financial objectives. Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale. Improves customer service and satisfaction through policy and procedural changes. Leads coordination and integration of efforts among operations, engineering, technology, and customer service divisions to produce smoother workflow and more cost-effective business processes. Projects a positive image of the organization to employees, customers, industry, and community.
Education
Bachelor's Degree in economic
Al-Azhar UniversityJan 2006 - Jan 2010 - 4 yr
High School - Other
alazher schoolJan 2002
Achievements
Swimming, Reading, Music
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Data analysis
IBM·2020pmp
ngc·2015