Basic Info

Asmaa Ibrahim

5 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Executive Secretay at Zeta Pharma for pharmaceutical industries

Experience Details

Executive Secretay

Administration

Experienced (Non-Manager)

N/A


Company Details

Zeta Pharma for pharmaceutical industries

Cairo, Egypt

101-500 employees

Pharmaceuticals

N/A

Aug 2017 to present (2 months)
Office Manager Assistant at Marbella For Food Industries

Experience Details

Office Manager Assistant

Administration

Experienced (Non-Manager)

 Assist Office Manager in export the products & import the fabrics & materials
 Assist Office Manager to prepare the purchase orders

 Create and modify documents using Microsoft Office, Power Point and Excel

 Responsible for the appropriate filing for all the incoming and outgoing correspondence.
 Prepare and writes the correspondence and ensure appropriate delivery to addresses.
 Doing banking works& transfers
 Logistics work


Company Details

Marbella For Food Industries

Cairo, Egypt

101-500 employees

Food and Beverage Production

N/A

Nov 2015 to Mar 2017 (1 year 4 months)
Customer service rep at Score Asmarat Club Cairo, Egypt

Experience Details

Customer service rep

Customer Service/Support

Experienced (Non-Manager)

 Answer the phone
 Dealing with customers' problems and solve them as soon as possible
 Handling all front desk tasks
 Prepare monthly reports for the income of different activities and develop comparisons between months
 Organizing all activities schedule


Company Details

Score Asmarat Club Cairo, Egypt

Cairo, Egypt

51-100 employees

Entertainment

N/A

May 2014 to Mar 2015 (10 months)
Customer service rep at Medicals International Cairo, Egypt

Experience Details

Customer service rep

Customer Service/Support

Experienced (Non-Manager)

 Coordinate service team
 Answer the phone
 Dealing with customers' problems and solve them as soon as possible


Company Details

Medicals International Cairo, Egypt

Cairo, Egypt

51-100 employees

Medical Devices and Supplies

N/A

Dec 2011 to Mar 2014 (2 years 3 months)
Customer sevice representative at Medicals international company

Experience Details

Customer sevice representative

Customer Service/Support

Experienced (Non-Manager)

Job tasks are answer customer's calls
handle customer's complains


Company Details

Medicals international company (multinational)

Giza, Egypt

51-100 employees

Pharmaceuticals

N/A

Nov 2011 to Feb 2014 (2 years 3 months)
Customer service rep at IPA {Institute of Professional Accountants} Cairo, Egypt

Experience Details

Customer service rep

Customer Service/Support

Entry Level

 Present information about the certificates of IPA (international certificate \ IPA specialized certificate
Greets customer and explains the menu offering


Company Details

IPA {Institute of Professional Accountants} Cairo, Egypt

Cairo, Egypt

11-50 employees

Education

N/A

Jun 2010 to Jun 2011 (1 year)

Achievements


In short time a new hard task added to me ( to be Engineer coordinator) .I proved that I'm efficient &creative



Education

Bachelor's Degree in language

Education Details

Bachelor's Degree

language

Ain Shams University, Egypt

C / Good / 65 - 75%

Dept:Russian

N/A

Ain Shams University
2005 - 2009
Bachelor's Degree in Russian depratment

Education Details

Bachelor's Degree

Russian depratment

Faculty of Alsun, Ain Shams university, Egypt

C / Good / 65 - 75%

Russian language &English language

N/A

Faculty of Alsun, Ain Shams university
2005 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Gaber Al Sabbah school

Egypt

2005

A / Excellent / 85 -100%

N/A

Gaber Al Sabbah school
2005

Training and Courses

Training/Course Details

English course

Aug 2015

not courses

I have completed 8 levels at not courses that learnt me to speak English fearlessly,& now I'm completing the rest of levels.

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdministrationAdministrative WorkCustomer ServiceCustomer Service RepCustomer Sevice RepresentativeCustomer-orientedEducationEnglishEnglish CourseEntertainmentExecutive SecretayFlexibleFood And Beverage ProductionHandles StressInteractiveInternetLanguageListening To MusicMedical Devices And SuppliesMedicals International CompanyMicrosoft OfficeOffice Manager AssistantPharmaceuticalsReadingRussianRussian DepratmentSupportSupportive

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Russian

Russian

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Office

Microsoft Office

: Intermediate

: High

:

3-5 years

Internet

Internet

: Intermediate

: High

:

3-5 years

Fields of Expertise

Administrative work

Administrative work

: Intermediate

: High

:

3-5 years

Key Skills

Customer-oriented, Flexible / Adaptive, Handles Stress, Interactive, Supportive

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