Basic Info

Asmaa soliman

3 years

Ismailia, Egypt

Bachelor's Degree

Manager

Work Experience

After sales manager at ATOS

Experience Details

After sales manager

Customer Service/Support, Engineering - Mechanical/Electrical, Administration

Manager

N/A


Company Details

ATOS

Ismailia, Egypt

101-500 employees

Manufacturing

http://atosgenerators.com/

Mar 2015 to present (2 years 4 months)
After sales service engineer at ATOS

Experience Details

After sales service engineer

Customer Service/Support, Engineering - Mechanical/Electrical, Administration

Experienced (Non-Manager)

After Sales Service Dep., After Sales Service Engineer

• Job description: -

 Leading team of 3 engineers & 12 technicians.
 Receiving customer complains via mail & phone calls.
 Providing technical support for customers.
 Troubleshoot and identify solutions to resolve customer issues.
 Spare parts analysis.
 Coordinate maintenance visits.
 Audit maintenance engineers & technicians.
 Maintenance Cost estimation.
 Providing feedback on product development.


Company Details

ATOS

Ismailia, Egypt

101-500 employees

Manufacturing

www.atos

Mar 2014 to Mar 2015 (1 year)

Education

BSc in mechanical Engineering

Education Details

BSc

mechanical Engineering, industrial Engineering

Faculty of Engineering, Suez Canal University, Egypt

C / Good / 65 - 75%

N/A

N/A

Faculty of Engineering, Suez Canal University
2007 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Elsalam High School

Egypt

2007

A / Excellent / 85 -100%

N/A

Elsalam High School
2007

Training and Courses

Training/Course Details

AutoCad

Aug 2012

CTC academy

N/A

Training/Course Details

Inventor program

Jul 2012

CTC academy

N/A

Training/Course Details

employability skills track

Apr 2013

AUC & Aspire

N/A

Training/Course Details

mechanical Engineering

Aug 2011

Suez canal authority

N/A

This profile is outdated!
Last update more than 11 months ago.

Jobseeker photo

Profile Skills and Keywords

AdministrationAfter Sales ManagerAfter Sales Service EngineerAnalyticalAutoCadBooksCreativeCustomer ServiceEmployability Skills TrackEnglishIndustrial EngineeringInventorInventor ProgramLeaderManufacturingMechanical EngineeringPlannerProblem SolverSupport

Self-assesed Skills

Languages

English

English

: Fluent

: Advanced

: Advanced

: Intermediate

Tools and Technologies

Inventor

Inventor

: Intermediate

: Extreme - I love it!

:

3-5 years

AutoCad

AutoCad

: Intermediate

: Medium

:

3-5 years

Key Skills

Analytical, Leader, Planner, Creative, Problem Solver

Online Presence

https://www.linkedin.com/in/asmaa-soliman-4bb257112?trk=nav_responsive_tab_profile

Like asmaa`s profile? Share it!

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Asmaa's full profile and find more great talent and professionals to join your team.