Basic Info

Asmaa soliman

3 years

Ismailia, Egypt

Bachelor's Degree

Manager

Work Experience

After sales manager at ATOS

Experience Details

After sales manager

Customer Service/Support, Engineering - Mechanical/Electrical, Administration

Manager

N/A


Company Details

ATOS

Ismailia, Egypt

101-500 employees

Manufacturing

http://atosgenerators.com/

Mar 2015 to present (1 year 9 months)
After sales service engineer at ATOS

Experience Details

After sales service engineer

Customer Service/Support, Engineering - Mechanical/Electrical, Administration

Experienced (Non-Manager)

After Sales Service Dep., After Sales Service Engineer

• Job description: -

 Leading team of 3 engineers & 12 technicians.
 Receiving customer complains via mail & phone calls.
 Providing technical support for customers.
 Troubleshoot and identify solutions to resolve customer issues.
 Spare parts analysis.
 Coordinate maintenance visits.
 Audit maintenance engineers & technicians.
 Maintenance Cost estimation.
 Providing feedback on product development.


Company Details

ATOS

Ismailia, Egypt

101-500 employees

Manufacturing

www.atos

Mar 2014 to Mar 2015 (1 year)

Education

BSc in mechanical Engineering

Education Details

BSc

mechanical Engineering, industrial Engineering

Faculty of Engineering, Suez Canal University, Egypt

C / Good / 65 - 75%

N/A

N/A

Faculty of Engineering, Suez Canal University
2007 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Elsalam High School

Egypt

2007

A / Excellent / 85 -100%

N/A

Elsalam High School
2007

Training and Courses

Training/Course Details

AutoCad

Aug 2012

CTC academy

N/A

Training/Course Details

Inventor program

Jul 2012

CTC academy

N/A

Training/Course Details

employability skills track

Apr 2013

AUC & Aspire

N/A

Training/Course Details

mechanical Engineering

Aug 2011

Suez canal authority

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

AdministrationAfter Sales ManagerAfter Sales Service EngineerAnalyticalAutoCadBooksCreativeCustomer ServiceEmployability Skills TrackEnglishIndustrial EngineeringInventorInventor ProgramLeaderManufacturingMechanical EngineeringPlannerProblem SolverSupport

Self-assesed Skills

Languages

English

English

: Fluent

: Advanced

: Advanced

: Intermediate

Tools and Technologies

Inventor

Inventor

: Intermediate

: Extreme - I love it!

:

3-5 years

AutoCad

AutoCad

: Intermediate

: Medium

:

3-5 years

Key Skills

Analytical, Leader, Planner, Creative, Problem Solver

Online Presence

https://www.linkedin.com/in/asmaa-soliman-4bb257112?trk=nav_responsive_tab_profile

Like asmaa`s profile? Share it!

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Asmaa's full profile and find more great talent and professionals to join your team.