AM

ASHRAF MOHAMED

Director of the Collection and Following-up on Customers at Union Aire Group (Fine Stone)

Egypt

Work Experience

  • Director of the Collection and Following-up on Customers

    Union Aire Group (Fine Stone)

    May 2018 - Present -7 yrs, 2 months

    Egypt

    • Job Details:Developed the collection process using modern collection machines and updated the process of supplying daily collections for deposits using ATM deposit cards.
  • Director of the Collection and Following-up on Customers

    Union Aire Group (Air Cool Co.)

    May 2010 - May 2018 -8 yrs

    Egypt

    • Job Details:Supervised collectors, divided them geographically, made daily inventories, and prepared reports on collection rates.
  • Customer Care Manager

    Power Trading Co.

    May 2008 - May 2010 -2 yrs

    Egypt

    • Job Details:Supervised the customer contact department to urge clients to pay late installments and negotiated settlements.
  • Supervisor on an Accountant Group

    Power Trading Co.

    May 2000 - May 2008 -8 yrs

    Egypt

    • Education

      • Bachelor's Degree in Accounting Studies

        Benha University

        Jan 1996 - Jan 1996 - 0 Month

      Skills

      • Team Leadership
      • Negotiation
      • Process Improvement
      • debt collection
      • customer relationship management
      • Problem Solving
      • persuasive communication

      Languages

      • Arabic

        Fluent
      • English

        Intermediate
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