Basic Info

Abdullah Elsayed

1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Tech support [ Acanac Canada ] at Convergys

Experience Details

Tech support [ Acanac Canada ]

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Convergys (multinational)

Egypt

501-1000 employees

Information Technology Services

N/A

Nov 2016 to present (1 year)
Technical support at TE-Data

Experience Details

Technical support

Customer Service/Support

Entry Level

N/A


Company Details

TE-Data

Giza, Egypt

More than 1000 employees

Internet/E-commerce

www.tedata.net

Sep 2014 to May 2015 (8 months)

Education

BA in Faculty of law

Education Details

BA

Faculty of law

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2008 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Abo Bakr El Sedeek

Egypt

2007

B / Very Good / 75 - 85%

N/A

Abo Bakr El Sedeek
2007

Certifications

CCNA
Jul 2015

Certificate details

CCNA

Jul 2015

N/A

N/A

N/A

Cisco

N/A

MCSA
Jul 2015

Certificate details

MCSA

Jul 2015

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

MCSE Server Infrastructure

Jun 2015

Computek Training center

N/A

Training/Course Details

CCNA

Jun 2015

Computek Training center

N/A

This profile is fresh!
Last update 1 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveArabicCCNAComputer HardwareConvergysCustomer ServiceE-commerceEnglishFaculty Of LawFlexibleFootballIT NetworkInformation TechnologyInformation Technology ServicesInteractiveInternetMCSAMCSE Server InfrastructureMicrosoft OfficeNetworkingProblem SolverSocialSportsSupportSupportiveTech Support [ Acanac Canada ]Technical SupportWindows ClientsWindows Server 2012

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Advanced

: Advanced

Tools and Technologies

Windows Clients

Windows Clients

: Advanced

: Extreme - I love it!

:

3-5 years

Windows server 2012

Windows server 2012

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Microsoft Office

Microsoft Office

: Intermediate

: High

:

Less than 1 year

Fields of Expertise

Computer hardware

Computer hardware

: Expert

: Extreme - I love it!

:

1-3 years

Customer Service

Customer Service

: Expert

: High

:

1-3 years

IT network

IT network

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Problem Solver, Flexible / Adaptive, Social, Interactive, Supportive

Online Presence

https://www.facebook.com/boody.abdo.5

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