Basic Info

Arnulfo Amar

10 years

Dubai, United Arab Emirates

Bachelor's Degree

Experienced

Work Experience

Store Supervisor at Zest Restaurant

Experience Details

Store Supervisor

Hospitality/Hotels/Food Services

Experienced (Non-Manager)

 Monitors the restaurant operations and takes appropriate action to ensure food quality and service standards are consistently met.
 Conducts daily pre-shift and weekly departmental meeting to ensure organizational efficiency.
 Develop strategies to increase profit and minimize cost incurred on the restaurant and service delivery.
 Monitor staff performance including drivers to maximize productivity.
 Monitors the branch daily operations and SOPs are conformed to ensure food quality and standard service are consistently met..
 Ensures losses are minimized and misuse of equipment through proper restaurant supervision and staff training.
 Exhibits thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
 Develops and maintains exceptional customer service standards and consistently maintained high levels of cleanliness organization, storage, and sanitation of food and beverage products to ensure quality.
 Assigns tasks and oversees employees performance to ensure compliance to food safety procedures and quality control guidelines.
 Schedules / Directs staff in daily work assignments to maximize productivity and to ensure compliance with food safety procedures and quality control guidelines.
 Maintains inventory by conducting daily, weekly and monthly physical counts; food and non-food items.
 Maintained all relevant inventory paperwork and entered accurate inventory data in computer system.
 Monitors and maintains current inventory levels; processes purchasing orders as required; tracks orders and investigates problems and conduct an immediate and accurate solution.
 Measuring and reporting the effectiveness of operation activities and employees performance.
 Organizing and maintaining inventory and storage area.
 Maintain items record, document necessary information and utilize reports to project stocks status.
 Identify areas of improvement and establish innovative or adjust existing work procedures and practices.
 Directed the organization and control of the store's stock of all products including verifying charge backs and adjustments.


Company Details

Zest Restaurant

United Arab Emirates

N/A

Food Services/Restaurants/Catering

www.zest.ae

Jun 2015 to Jul 2017 (2 years 1 month)
Store Supervisor at Chicken Deli

Experience Details

Store Supervisor

Hospitality/Hotels/Food Services

Experienced (Non-Manager)

 Manages the branch daily operations with monthly net sales of 100K USD.
 Prepares weekly payroll to keep up with projected revenue.
 Communicates well and uses strong interpersonal skills to establish positive relationships with guests and employees.
 Manages accounts payable, accounts receivable and payroll. Counsels and disciplines staff when necessary.
 Monitors the restaurant operations and takes appropriate action to ensure food quality and service standards are consistently met.
 Conducts daily pre-shift and weekly departmental meeting to ensure organizational efficiency.
 Develop strategies to increase profit and minimize cost incurred on the restaurant and service delivery.
 Monitor staff performance including drivers to maximize productivity.
 Monitors the branch daily operations and SOPs are conformed to ensure food quality and standard service are consistently met..
 Ensures losses are minimized and misuse of equipment through proper restaurant supervision and staff training.
 Exhibits thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
 Develops and maintains exceptional customer service standards and consistently maintained high levels of cleanliness organization, storage, and sanitation of food and beverage products to ensure quality.
 Assigns tasks and oversees employees performance to ensure compliance to food safety procedures and quality control guidelines.
 Schedules / Directs staff in daily work assignments to maximize productivity and to ensure compliance with food safety procedures and quality control guidelines.


Company Details

Chicken Deli

Manila, Philippines

N/A

Food Services/Restaurants/Catering

www.chickendelibacolod.com

Mar 2013 to Apr 2015 (2 years 1 month)
Food Server/ Guest Relation Staff/ Food Assembler/ Bartender at Shakey's Restaurant

Experience Details

Food Server/ Guest Relation Staff/ Food Assembler/ Bartender

Hospitality/Hotels/Food Services

Experienced (Non-Manager)

 Assists guests in making menu choices in an informative and helpful fashion. Appropriately suggests additional items to increase the branch sales.
 Keeps updated on current menu items, garnishes, ingredients and preparation methods to make recommendations to customers as requested.
 Delivers exceptional service by greeting and serving customers in a timely, friendly manner.
 Communicates effectively to kitchen staff regarding customer allergies, dietary needs and other special requests.
 Regularly checks on guests to ensure satisfaction with each food course and beverages and anticipates / addresses guests' service needs.
 Consistently adhered to quality expectations and standards.
 Maintains professional tone of voice and words at all times, including during peak rush hours.
 Supports other areas of the restaurant as necessary, such as setup, cleanup, prep work and equipment maintenance and maintains an accurate wait list.


Company Details

Shakey's Restaurant (multinational)

Manila, Philippines

More than 1000 employees

Food Services/Restaurants/Catering

www.shakeyspizza.ph

Feb 2012 to Mar 2013 (1 year 1 month)
Sales Coordinator / Auditor at Handover Marketing Inc.

Experience Details

Sales Coordinator / Auditor

Sales/Retail

Experienced (Non-Manager)

 Monitors inventory and checks physical stocks vs recorded in the system..
 Responsible on checking all branch inventory and assesses customer’s complaints if there is any.
 Monitors the PO balances of customers to ensure no overstocking nor possible out of stocks.
 Records daily the sales report and provides a trend report to management on fast moving item to help in the replenishment plans.
 Recommends action plans to increase the sales.


Company Details

Handover Marketing Inc.

Manila, Philippines

51-100 employees

Warehousing , Furniture

www.philippinecompanies.com

Feb 2011 to Jan 2012 (11 months)
Assistant Dining Supervisor at Max's Restaurant

Experience Details

Assistant Dining Supervisor

Hospitality/Hotels/Food Services

Experienced (Non-Manager)

 Schedules and directs staff in daily work assignments to maximize productivity.
 Coordinates with Purchasing, Production, and Logistics as regards to raw materials requisition.
 Develops and maintains exceptional customer service standards.
 Communicates well and uses stron g interpersonal skills to establish relationships with guests and employees.
 Maintains high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
 Counsels and disciplines staff when necessary.


Company Details

Max's Restaurant (multinational)

Manila, Philippines

More than 1000 employees

Food Services/Restaurants/Catering

www.maxschicken.com

Feb 2005 to Feb 2011 (6 years)

Education

Bachelor of Science in Hotel and Restaurant Management in Hotel and Restaurant Management

Education Details

Bachelor of Science in Hotel and Restaurant Management

Hotel and Restaurant Management

The National Teachers College, Philippines

B / Very Good / 75 - 85%

N/A

N/A

The National Teachers College
2001 - 2005
High School - Other

High School Details

Other

Manila High School

Philippines

2000

A / Excellent / 85 -100%

N/A

Manila High School
2000

Certifications

PIC Level-3
Nov 2015

Certificate details

PIC Level-3

Nov 2015

N/A

N/A

N/A

TSI Quality Services Dubai, UAE

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

Assistant Dining SupervisorBasketballBusiness DevelopmentCateringFood Server/ Guest Relation Staff/ Food Assembler/ BartenderFood ServicesFurnitureHospitalityHotel And Restaurant ManagementInterpersonal SkillInventoryMax's RestaurantMusicPIC Level-3Playing DrumsPlaying GuitarPlaying KeyboardRestaurant Operation MonitoringRestaurantsRetailSalesSales Coordinator / AuditorShakey's RestaurantSkateboardingStaff ManagementStore SupervisorSwimmingWarehousing

Self-assesed Skills

Fields of Expertise

Inventory

Inventory

: Expert

: Extreme - I love it!

:

5-7 years

Staff management

Staff management

: Expert

: Extreme - I love it!

:

More than 7 years

Restaurant Operation Monitoring

Restaurant Operation Monitoring

: Expert

: Extreme - I love it!

:

More than 7 years

Interpersonal Skill

Interpersonal Skill

: Expert

: Extreme - I love it!

:

More than 7 years

Online Presence

https://www.facebook.com/profile.php?id=100009620646904

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