Basic Info

Arnab Guha

More than 15 years

Mumbai, India

Bachelor's Degree

Manager

Work Experience

Manager Learning & Development at Reliance Industries Limited

Experience Details

Manager Learning & Development

Human Resources

Manager

• Design, develop and launch o


Company Details

Reliance Industries Limited (multinational)

Hyderabad, India

More then 1000 employees

Airlines/Aviation

N/A

Jan 2005 to present (11 years 11 months)
Training Manager at Fortune Landmark Indore

Experience Details

Training Manager

Hospitality/Hotels/Food Services

Manager

N/A


Company Details

Fortune Landmark Indore

India

101-500 employees

Hospitality/Hotels

N/A

Jun 2004 to Jan 2005 (7 months)
Front Office Manager/Training Manager at Aditya Park Inn / Sarovar Park Plaza Hotels

Experience Details

Front Office Manager/Training Manager

Hospitality/Hotels/Food Services

Manager

I joined soon after the property opened for business,department and business still in its nascent stage. I was honoured to be part of that dynamic core team which brought the hotel to a leading position in the city and one force to reckon with not only in the city but in the Hotel's country wide chain within a year of it's startting operation. This was not only in financial terms but also in both employee and guest satisfaction ratings.


Company Details

Aditya Park Inn / Sarovar Park Plaza Hotels

India

51- 100 employees

Hospitality/Hotels

N/A

Jun 2002 to Jan 2004 (1 year 7 months)
Assistant Manager - Front Office at Hotel Hinsdustan International

Experience Details

Assistant Manager - Front Office

Hospitality/Hotels/Food Services

Manager

N/A


Company Details

Hotel Hinsdustan International

India

101-500 employees

Hospitality/Hotels

N/A

Jan 1995 to Dec 1998 (3 years 11 months)

Achievements


• Certified as a Quality Control Officer for the purpose of Quality Clearance of Aviation Fuel Receipt, Storage and Delivery
• Complete programme design development and rollout for Process Training for the first time in Jet Fuel Business of Reliance Industries Limited
• Nationwide Training Need Analysis for target job profile and programme design, development and roll out for ATF Business.
• Design and development of various assessment tools for performance mapping.
• Trained on Thomas Profiling and Introduction into recruitment process in Reliance Industries Limited – Jet Fuel Business.
• Redesign of Training Methodologies and programme design to bring down training man days, thereby significantly reducing training cost without compromising on knowledge and skill acquired levels.
• Decrease of 30% in attrition rate over a period of two years post implementation of career counselling, job rotation and progression coaching.



I led the Front Office team as part of the Opening team for hospitality services of India School of Business Hyderabad during my Tenure with Sarovar Park Plaza Hotels


I have been the College Co-ordinator for Food and Beverage Services.

Education

BBA in Financial Accounting

Education Details

BBA

Financial Accounting

Annamalai university, India

C / Good / 65 - 75%

N/A

This was distance education course as an additional exposure to my ongoing 3 Year Diploma in Hotel Management from IHM, PUSA, New Delhi, India.

Annamalai university
1992 - 1995
College Diploma in Front Office Operation and Food & Beverage Service

Education Details

College Diploma

Front Office Operation and Food & Beverage Service

IHM, PUSA, India

C / Good / 65 - 75%

N/A

N/A

IHM, PUSA
1991 - 1994
This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAirlinesAssistant Manager - Front OfficeAviationBengaliCars And BikesCommitmentCommunicatorCricketEnglishExecutorFinancial AccountingFlexibleFood ServicesFront Office Manager/Training ManagerFront Office Operation And Food & Beverage ServiceHindiHospitalityHospitality OperationsHotelsHuman ResourcesInnovativeLeaderLoyaltyManager Learning & DevelopmentMicrosoft OfficeReliance Industries LimitedSnowy Climate Of MountainsTraining DeliveryTraining Manager

Self-assesed Skills

Languages

Bengali

Bengali

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Hindi

Hindi

: Intermediate

: Intermediate

: Advanced

: Intermediate

Tools and Technologies

Microsoft Office

Microsoft Office

: Intermediate

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Training Delivery

Training Delivery

: Advanced

: Extreme - I love it!

:

More than 7 years

Hospitality Operations

Hospitality Operations

: Advanced

: Extreme - I love it!

:

More than 7 years

Key Skills

Executor, Leader, Communicator, Flexible / Adaptive, Innovative

Online Presence

http://www.linkedin.com/in/arnabbguha

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