AS

arif shaik

Client Services Specialist at DHL Global Forwarding

Abu Dhabi, United Arab Emirates

Work Experience

  • Client Services Specialist

    DHL Global Forwarding

    May 2020 - Present -5 yrs, 1 month

    • Job Details:Managing and responsible for all import and export shipments movements for key customers, coordinating with overseas offices/agents, handling air, LCL & FCL import/export, monitoring client shipments, negotiating with vendors, ensuring timely processing of shipments.
  • Team Leader Sea Freight Operations & Customer Service

    Agility Global Logistics

    Apr 2019 - Mar 2020 -11 months

    • Job Details:Managing team members, guiding them to provide quality service, handling major global customers, and ensuring service standards are maintained.
  • Various Roles

    Hellmann Worldwide Logistics

    Jan 2014 - Apr 2019 -5 yrs, 3 months

    • Job Details:Managing team members, guiding them to provide quality service, handling major global customers, and ensuring service standards are maintained.
  • Sea Freight Operation Executive

    Hellmann Logistics

    Jan 2013 - Jan 2014 -1 yr

    • Job Details:Coordinating with shipping lines/freight forwarders, ensuring timely movement of shipments, and handling documentation processing.
  • Education

    • Bachelor's Degree in Commerce

      Mahatma Gandhi Memorial College
    • Diploma in Supply Chain Management

      International Trade Centre

    Skills

    • Logistics
    • Freight Forwarding
    • Customer Service
    • Team management
    • Negotiation
    • Documentation
    • Import/Export Operations
    • Problem Solving
    • Communication
    • Teamwork
    View More

    Languages

    • English

      Fluent
    • Hindi

      Fluent
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