AS
arif shaik
Client Services Specialist at DHL Global Forwarding
Abu Dhabi, United Arab EmiratesWork Experience
DHL Global Forwarding
May 2020 - Present -5 yrs, 1 month
- Job Details:Managing and responsible for all import and export shipments movements for key customers, coordinating with overseas offices/agents, handling air, LCL & FCL import/export, monitoring client shipments, negotiating with vendors, ensuring timely processing of shipments.
Team Leader Sea Freight Operations & Customer Service
Agility Global Logistics
Apr 2019 - Mar 2020 -11 months
- Job Details:Managing team members, guiding them to provide quality service, handling major global customers, and ensuring service standards are maintained.
Hellmann Worldwide Logistics
Jan 2014 - Apr 2019 -5 yrs, 3 months
- Job Details:Managing team members, guiding them to provide quality service, handling major global customers, and ensuring service standards are maintained.
Sea Freight Operation Executive
Hellmann Logistics
Jan 2013 - Jan 2014 -1 yr
- Job Details:Coordinating with shipping lines/freight forwarders, ensuring timely movement of shipments, and handling documentation processing.
Education
Bachelor's Degree in Commerce
Mahatma Gandhi Memorial CollegeDiploma in Supply Chain Management
International Trade Centre
Skills
- Logistics
- Freight Forwarding
- Customer Service
- Team management
- Negotiation
- Documentation
- Import/Export Operations
- Problem Solving
- Communication
- Teamwork
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Languages
English
FluentHindi
Fluent