Arbaz Lone – Senior Sales Executive at Kashmir Village Emporium

Work Experience

Kashmir Village Emporium

Mar 2023 - Present -2 yrs, 6 months

India , Anantnag

Job Details:Drive sales of luxury Kashmiri textiles and handicrafts including pashmina, wool, silk, linen, carpets, and paper machie products. Build and maintain strong relationships with local and international clients, providing personalized product recommendations. Supervise and guide junior sales staff to achieve showroom sales targets. Negotiate and close sales with high-value clients, ensuring repeat business and customer satisfaction. Conduct product presentations and explain craftsmanship, authenticity, and cultural value of Kashmiri handicrafts. Monitor sales performance, prepare reports, and assist in planning promotional strategies. Coordinate with management and team members to enhance showroom displays and improve customer experience.

Kashmir village emporium

Mar 2021 - Mar 2023 -2 yrs

India , Anantnag

Job Details:Promoted Kashmiri handicrafts and luxury textiles such as pashmina shawls, silk fabrics, wool stoles, and embroidered garments to local and international customers. Engaged with walk-in clients, understood their needs, and recommended suitable products to maximize sales. Assisted in achieving monthly sales targets through effective product presentations and upselling techniques. Handled billing, cash transactions, and maintained accurate sales records. Ensured attractive showroom display and proper arrangement of textiles and handicraft products. Supported management in implementing promotional campaigns and seasonal offers. Delivered exceptional customer service by addressing queries, resolving concerns, and ensuring customer satisfaction.