Antony Dsouza

Distribution Operations Manager

• Job Details:Managed the overall distribution operations with a fleet of 200 assets for last mile and e-commerce orders and streamlined the operational flow, overseeing 900 orders per day in UAE & KSA. Prepared yearly budget for the department in alignment with annual sales forecasts and managed the requirements through lean management principles. Developed OKR/KPI for team of 340 members including 20 direct reports, reduced operational costs, improved efficiency & resource utilisation with transport modules, fleet management modules, benchmarks & increased on-time delivery performance through enhanced route planning. Introduced, designed and integrated live digital platform with seamless connection to WMS and route planning software via 3PL service provider. Streamlined cross-docking, inventory management process & outbound docking practices. Managed a pool of 3PL vendors for warehouse, logistics & distribution needs and requirements.

Operations Manager

• Job Details:Increased the client base through strategic client relationship development, process & fleet optimisation projects. Managed team of 150 members with 10 direct reports and a fleet of 100 assets overseeing 250+ shipments per day on average across UAE, KSA, Bahrain. Improved fleet performance, CAPEX & OPEX budgeting & revitalised the maintenance workshop, resulting in reduced reliance on external outsourcing for delivery operations. Introduced, designed, developed and successfully managed the digital platform by integrating the customer, freight, delivery, reporting & invoicing and ensured live/on-time visibility of route monitoring and operational performance reports via dashboards. Scaled overall business performance by optimising account management practices, freight process & daily transport operations.

Commercial Operations Manager

• Job Details:Was the key liaison between SP500 client & company, managing the distribution requirements and ensuring high output low-cost operation. Managed team of 140 members with 10 direct reports in a high-demand environment, optimizing delivery for 100+ locations across the UAE. Established a standardized dashboard for client visibility and operational transparency. Managed pool of 3PL vendors, end-to-end logistical requirements, including registration, hiring & managing resources.