anisha kapadia

Administrative Secretary

• Job Details:Provided executive support to senior management including calendar, travel, and meeting coordination. Drafted and managed confidential correspondence, reports, and presentations. Acted as liaison between executives, employees, and external stakeholders. Skilled in social media management, calendar and content coordination (with Canva), cross-team collaboration. Supported HR policies, employee engagement, and compliance. Handled sensitive information with professionalism and discretion. Managed administrative processes and supported office operations.

Administrative Assistant

• Job Details:Managed all export-related administrative tasks, including invoices, packing lists, and shipping instructions. Coordinated with freight forwarders, customs, and shipping agents to ensure timely delivery. Maintained customer data and export records, tracked shipments, and prepared reports. Assisted with LC documentation and compliance with international trade regulations. Handled client communications, emails, calls, and staff calendar management. Provided administrative support to the export manager and sales team.

Operations Representative

• Job Details:Entered data in computer system and maintained logs and records of calls, activities and other information. Updated dispatch on daily basis, updating mailer files on daily basis. Handled daily dispatching of debit card, credit card, prepaid card, cheques and gift card. Prepared, organized and stored information in paper and digital form. Composed written documentation and maintained department databases. Provided exceptional customer service when handling in-person, phone or email interactions with clients. Back office & administration support to ensure efficient operation of the office.