Angelique Velarde

Customer Support Representative

• Job Details:Skilled in handling customer inquiries, resolving issues, processing orders, and providing detailed information about products or services, primarily through phone interactions. Adept at maintaining accurate records and ensuring a high level of customer satisfaction with each interaction.

Technical Advisor

• Job Details:Conduct client interviews to gather critical information, enabling the development of tailored recommendations and solutions for technical problems. Maintain a positive, empathetic, and professional attitude toward customers at all times, ensuring a supportive and effective interaction. Receive and manage customer calls, providing clear step-by-step guidance for resolving technical issues.

Branch Admin

• Job Details:Establishes and maintains an effective records management system to securely store all files and documents within the branch. Monitors, handles, and prepares the replenishment of the petty cash fund (PCF) allocated by the head office for branch expenditures. Manages administrative tasks including the preparation of periodic reports, recording daily transactions, and performing routine clerical duties.