Basic Info

Eslam Ahmed

2 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Web developer at Freelancer

Experience Details

Web developer

IT/Software Development

Experienced (Non-Manager)

my works:
• http://saglamgozellik.com/ : Medical products Website using (Php , Bootstarp , Javascript ).
• http://www.finecoding.com/ : Draw application using (HTML5, Javascript).


Company Details

Freelancer

Giza, Egypt

N/A

Computer Software

N/A

Mar 2015 to present (1 year 9 months)
Responsible of Manage information at Association of Friends of the National Heart Institute

Experience Details

Responsible of Manage information

IT/Software Development

Experienced (Non-Manager)

• Doing Medical convoys at the cities of Egypt .
• Dealing with revealed information about patients.
• Controlling the movement of Medical convoys at the cities.
• Checking collected data in Database.
• Handling all problems that occur during the Medical convoys.
• Handling Network problems and concerns of Medical Equipment and network of devices .


Company Details

Association of Friends of the National Heart Institute

Giza, Egypt

N/A

Health, Wellness and Fitness

http://www.nhifa.org/

Jan 2015 to Jun 2015 (5 months)
Technical support representative. at Raya contact centre at Etisalat emirates project

Experience Details

Technical support representative.

IT/Software Development

Experienced (Non-Manager)

• Supporting and handling customers for solving issues.
• Handling foreign customers ( Indians, Philippines, and others in Emirates ).
• Providing customers with all general inquiries.
• Troubleshooting to detect the errors and issues.
• Configuration all kinds of routers.
• Dealing with optical fibre devices.
• Handling all kinds of computers and operating systems.
• Ensuring that network working fine at customer side.
• Adjust KPIs and performance to be high.
• Achieve average handling time.
• Dealing with customer problems by creating complains to escalate it.
• Handling all home services (landline, TV, internet).


Company Details

Raya contact centre at Etisalat emirates project

Cairo, Egypt

N/A

Computer Networking

N/A

Aug 2014 to Jan 2015 (5 months)
Technical support representative at Eccooutsourcing company at TE-Data project

Experience Details

Technical support representative

IT/Software Development

Experienced (Non-Manager)

• Supporting and handling customers for solving issues.
• Handling Egyptian customers.
• Troubleshooting to detect the problem.
• Handling all kinds of computers and operating systems.
• Ensuring that network working fine at customer side.
• Adjust KPI's and performance to be high.
• Achieve average handling time.
• Dealing with customer problems by creating complains to escalate it.
• Handling internet service.


Company Details

Eccooutsourcing company at TE-Data project

Giza, Egypt

N/A

Computer Networking

N/A

Aug 2013 to Dec 2013 (4 months)
Site engineer at Mobiserve at Mobinil project

Experience Details

Site engineer

Installation/Maintenance/Repair

Experienced (Non-Manager)

• Maintain all 2G and 3G communication devices for all BTS (base transceiver station).
• Checking average power and the quality of signal .
• Troubleshooting to detect which rack and card that has the problem.
• Ensure that the power covers all needed area.
• checking fire alarm, and air-conditions, and other alarms (temperature, air-condition).


Company Details

Mobiserve at Mobinil project

Ismailia, Egypt

N/A

Engineering Services

N/A

Feb 2013 to Jul 2013 (5 months)

Education

Bachelor's Degree in Electronics and Communication engineer

Education Details

Bachelor's Degree

Electronics and Communication engineer

Arab Academy for Science, Technology and Maritime Transport, Egypt

A / Excellent / 85 -100%

N/A

N/A

Arab Academy for Science, Technology and Maritime Transport
2006 - 2011

Training and Courses

Training/Course Details

PHP Diploma

Mar 2015

Open vision

N/A

Training/Course Details

Advanced Php

Aug 2015

Soft Masr

N/A

Training/Course Details

CCNA

Aug 2007

New Horizon

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AJAXAdvanced PhpArabicC#CCNACommunicatorComputer NetworkingComputer SoftwareElectronics And Communication EngineerEngineering ServicesEnglishFreelancingHard WorkerHealth, Wellness And FitnessITInnovativeInstallationJQueryJavaScriptMaintenancePHPPHP DiplomaProblem SolverRepairResponsible Of Manage InformationSite EngineerSocialSoftware DevelopmentTechnical Support RepresentativeTechnical Support Representative.Web Developer

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Intermediate

: Fluent

: Fluent

Tools and Technologies

PHP

PHP

: Advanced

: Extreme - I love it!

:

Less than 1 year

javaScript

javaScript

: Advanced

: Extreme - I love it!

:

Less than 1 year

jQuery

jQuery

: Intermediate

: Extreme - I love it!

:

Less than 1 year

AJAX

AJAX

: Intermediate

: Extreme - I love it!

:

Less than 1 year

C#

C#

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

freelancing

freelancing

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Communicator, Hard worker, Problem Solver, Innovative, Social

Online Presence

https://www.linkedin.com/profile/view?id=AAIAABbU4twBfVfgX7U4x9AiNucvYjmMc-ll1fQ&trk=nav_responsive_tab_profilehttps://www.facebook.com/eslam.a.elnasser

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