Basic Info

Andre Azrak

15 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Deputy Retail Operations Director at Oxygen Trading Co. (Dejavu Shoes)

Experience Details

Deputy Retail Operations Director

Operations/Management, Sales/Retail, Business Development

Manager

N/A


Company Details

Oxygen Trading Co. (Dejavu Shoes)

Cairo, Egypt

101-500 employees

Apparel and Fashion , Retail

N/A

Jan 2016 to present (1 year 9 months)
Retail Sales Section Head at Oxygen Trading Co. (Dejavu Shoes)

Experience Details

Retail Sales Section Head

Sales/Retail, Business Development, Training/Instructor

Manager

N/A


Company Details

Oxygen Trading Co. (Dejavu Shoes)

Cairo, Egypt

101-500 employees

Apparel and Fashion , Retail

N/A

Jan 2015 to Jan 2016 (1 year)
Retail Operations Specialist and Client Service & Support Supervisor at Oxygen Trading Co. (Dejavu Shoes)

Experience Details

Retail Operations Specialist and Client Service & Support Supervisor

Sales/Retail, Operations/Management, Customer Service/Support

Manager

N/A


Company Details

Oxygen Trading Co. (Dejavu Shoes)

Cairo, Egypt

N/A

Retail

N/A

Dec 2013 to Jan 2015 (1 year 1 month)
Senior Property Consultant at Amaken Properties

Experience Details

Senior Property Consultant

Engineering - Construction/Civil/Architecture, Sales/Retail, Project/Program Management

Experienced (Non-Manager)

N/A


Company Details

Amaken Properties

Cairo, Egypt

1-10 employees

Real Estate/Property Management

N/A

Mar 2013 to Dec 2013 (9 months)
Operational Manager at Fashion International Trading

Experience Details

Operational Manager

Operations/Management, Sales/Retail

Manager

Lead the first opening of two international fashion brands, Giovanni Galli and Yamamay in Cairo, Egypt within a newly opened family owned business.

Store management responsibilities included recruiting store teams, setting up store and staff policies, on-floor training and developing a supervisor to the store manager position, achieving agreed targets against sales and stock reports, and merchandising store as per seasonal needs.

Brand management included attending all brand visits and trainings, ensuring brand identity and standards, completing buying report for following seasons, and coordinated with brands for sales reports, stock replenishment, seasonal promotions, and merchandising changes.

Operational responsibilities included site and project management, setting up store and office infrastructure, monitoring sales and security systems, stock and warehouse management, and following up on custom legalities, operational documents and shipping procedures.


Company Details

Fashion International Trading

Cairo, Egypt

11-50 employees

Apparel and Fashion , Retail

N/A

Oct 2011 to Aug 2012 (10 months)
Operational Manager at Voila Luxury Foods

Experience Details

Operational Manager

Hospitality/Hotels/Food Services, Operations/Management, Sales/Retail

Manager

Responsible of the overall operational function of the Retail business, my main roles include customer satisfaction, company profitability, product logistics, and ensuring the team consistency, improvements and achievements.
Moreover, I was responsible of assisting the GM in setting guidelines, policies, forming operational strategies, and creating and formulating reports to enhance and support business development. Further tasks include setting and overlooking store targets, managing wholesale/corporate relationships, increasing and assisting internal and external customers, managing the delivery fleet, warehousing and shipments, guarantee quality assurance. As an Operational Manager, I ensure the open and consistent communication and correlation with the marketing and administrative departments for the best results.


Company Details

Voila Luxury Foods

Cairo, Egypt

51-100 employees

Retail, Food and Beverage Production

N/A

Nov 2010 to Sep 2011 (10 months)
Operational Manager at Gourmet Egypt

Experience Details

Operational Manager

Hospitality/Hotels/Food Services, Sales/Retail, Operations/Management

Manager

As an opening team member, I played a key role in the setup of our flagship unit. Main operational responsibilities included monitoring our stock levels, identifying merchandising hot/cold spots, daily reviewing offline, slow, and fast moving items, back and front of house stock levels, and sales to ensure an increase of sales. To ensure effective sales, product delivery and customer satisfaction, I was responsible in coordinating with the Call Center and Logistics teams at all times to guarantee customer requests and product hygiene/safety. I daily monitored and developed the opening and closing procedures for optimum operation; including cleaning, linen room, employee area, merchandising displays, stock levels, maintenance, and cash flows. I managed and monitor temperature controls and product condition on all food items upon all procedures to ensure products are hygienic and safe at all times; receiving, storage, and display.
Staff responsibilities included assisting in the recruitment procedures, training and developing new and potential staff, conduct performance reviews and recommend accordingly, and ensuring service standards.


Company Details

Gourmet Egypt

Cairo, Egypt

101-500 employees

Food and Beverage Production, Retail

N/A

Aug 2007 to Sep 2008 (1 year 1 month)

Education

BBsMn/BIT in Major: Finance & Investment

Education Details

BBsMn/BIT

Major: Finance & Investment, Minor: Business Administration & Information Technology

Misr University for Science and Technology (MUST), Egypt

B / Very Good / 75 - 85%

N/A

N/A

Misr University for Science and Technology (MUST)
2000 - 2004
High School - IGCSE

High School Details

IGCSE

Manor House School

Egypt

1999

B / Very Good / 75 - 85%

N/A

Manor House School
1999
This profile is not updated!
Last update more than 5 months ago.

Jobseeker photo

Profile Skills and Keywords

AgreeablenessAnalyticalApparel And FashionArabicBasketballBuilding ConstructionBusinessBusiness DevelopmentBusiness-orientedCarsComputersConscientiousnessCustomer ServiceDeputy Retail Operations DirectorDetails-orientedDevelopmental PsychologyE-CommerceEnglishExtraversionFashionFood And Beverage ProductionFood ServicesGreekHospitalityInternet - Extensive Research Skills And UsageLeaderMICROSMajor: Finance & InvestmentManagementMarketplace PlatformsMartial ArtsMicrosoft Dynamics Retail Management System (RMS)Microsoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft WindowsMicrosoft WordMinor: Business Administration & Information TechnologyNCR Point Of Sale (POS)NegotiatorOpenness To ExperienceOperational ManagerPhonesProgram ManagementProjectProperty ManagementReadingReal EstateResearch And DevelopmentRetailRetail / OperationsRetail / SalesRetail Operations Specialist And Client Service & Support SupervisorRetail Pro V9Retail Sales Section HeadSalesSenior Property ConsultantSkilled TradesSoccerSupportTennisTraining & DevelopmentTraveling

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Intermediate

: Fluent

: Fluent

Greek

Greek

: Beginner

: Beginner

: Intermediate

: Intermediate

Tools and Technologies

Marketplace Platforms

Marketplace Platforms

: Expert

: High

:

1-3 years

Retail Pro v9

Retail Pro v9

: Expert

: High

:

1-3 years

Microsoft Dynamics Retail Management System (RMS)

Microsoft Dynamics Retail Management System (RMS)

: Expert

: Extreme - I love it!

:

3-5 years

NCR point of sale (POS)

NCR point of sale (POS)

: Expert

: Extreme - I love it!

:

1-3 years

Internet - Extensive Research Skills and Usage

Internet - Extensive Research Skills and Usage

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

More than 7 years

MICROS

MICROS

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Outlook

Microsoft Outlook

: Expert

: High

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Advanced

: Medium

:

More than 7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: High

:

More than 7 years

Fields of Expertise

E-Commerce

E-Commerce

: Expert

: High

:

1-3 years

Retail / Sales

Retail / Sales

: Expert

: Extreme - I love it!

:

More than 7 years

Retail / Operations

Retail / Operations

: Expert

: Extreme - I love it!

:

More than 7 years

Training & Development

Training & Development

: Expert

: Extreme - I love it!

:

More than 7 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

More than 7 years

Real Estate

Real Estate

: Intermediate

: High

:

Less than 1 year

Key Skills

Analytical, Leader, Business-oriented, Negotiator, Details-oriented

Online Presence

http://www.linkedin.com/profile/view?id=47362825&trk=nav_responsive_tab_profilehttps://www.facebook.com/andre.azrak.3https://www.youtube.com/watch?v=4KtjSYZA26c

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