Anand Afridi

Customer Service & Telecaller Executive

• Job Details:Make outbound and inbound calls to customers regarding flight bookings, itinerary changes, fare inquiries, and payment follow-ups. Handle payment collection for ticket bookings, fare differences, penalties, and ancillary services, ensuring timely transaction closures.

Sr. Customer Care Executive

• Job Details:Helps to build a business by recognizing new business prospects and selling products to them. They maintain relationships with the current clients and also develop and maintain new client relationships.

Quality Control Executive

• Job Details:Develops and directs quality policies, standards, and programs designed to drive continuous improvement of organizational processes, products, and services.