AA
Anand Afridi
Customer Service & Telecaller Executive at Teleperformance My Malaysia
MalaysiaWork Experience
Customer Service & Telecaller Executive
Teleperformance My Malaysia
Aug 2022 - Present -2 yrs, 10 months
Malaysia
- Job Details:Make outbound and inbound calls to customers regarding flight bookings, itinerary changes, fare inquiries, and payment follow-ups. Handle payment collection for ticket bookings, fare differences, penalties, and ancillary services, ensuring timely transaction closures.
Conneqt Business Solutions Limited
Jun 2020 - Aug 2022 -2 yrs, 2 months
India
- Job Details:Helps to build a business by recognizing new business prospects and selling products to them. They maintain relationships with the current clients and also develop and maintain new client relationships.
Anand Extrusion
Mar 2019 - Jun 2020 -1 yr, 3 months
India
- Job Details:Develops and directs quality policies, standards, and programs designed to drive continuous improvement of organizational processes, products, and services.
Tech Mahindra
Jul 2018 - Feb 2019 -7 months
India
- Job Details:Mostly responsible for attending to customer's needs and complaints to the best of their ability.
Education
Bachelor's Degree in Computer Applications
Manav Bharti University
Skills
Languages
English
BeginnerHindi
BeginnerGujarati
Beginner