Umesh Kumar

Digital Marketing - Subject Matter Expert (SME) Full Time

• Job Details:• Manage and Administer Facebook Page (responding to notifications and messages) • Submitting posts, events, videos for David Starfire Music. • Perform keyword research, Provide SEO analysis and recommendations Implement SEO, SMM • Implement link building campaigns, Monitor Administer web analytics dashboards, reports. • Define requirements, tasks and resources associated to SEO strategy. • Manage and execute implementation of SEO & SMM. • Process Documentation & Training. • Generating weekly, monthly time sheets, performance reports and budget reports. • Communicating with the clients via Phone, Email, Skype or Social Media. • Communicating job requirements with the team, planning and monitoring. • If required, make changes in the design of Website and enhance the usability. • Handle major issues or concerns that cannot be resolved by agents. • Creating strong professional relationship with the client and discuss the availability of new projects. • Organizing weekly, monthly, yearly review meetings on existing and upcoming projects. • Responsible for maximizing revenue by attracting more clients (getting referrals from clients). • Increase the value of each service (identifying valued clients & upsell various services). • Ensuring the highest levels of customer satisfaction, so that clients continue to return for future work.