amr shiedeed – teller officer at Mashreq Bank

Work Experience

Senior counter service ManagerFull Time
Apr 2020 - Present -5 yrs, 3 months
Egypt , Cairo
teller officerFull Time
Jan 2016 - Present -9 yrs, 6 months
Egypt , Cairo
- Job Details:handles deposits and withdrawals exchange foreign currencies receive loan payments Enter deposits and withdrawals into bank's ledger or records make all the internal and external transfers issue bank drafts cross-selling the bank's products and make effective referrals

piraeus bank

Aug 2015 - Oct 2015 -2 months

Egypt

Job Details: Receive and process money and checks when customers make deposits or withdrawals.  Exchange foreign currency.  receive loan payments  Enter deposits and withdrawals into bank's ledger or records.

Jun 2015 - Aug 2015 -2 months

Egypt

Job Details: offer the company's products and services to Americans who are paying a high interest rate on their credit cards to lower down their high interest rates for life for a certain amount of money.  coherency to what the customer is saying and answering all of his/her inquiries.  Strong Interpersonal-Communication skills.  knowledge about customer service applications and administrative procedures.  Negotiation skills over the phone.

Jul 2013 - Aug 2013 -1 month

Egypt , Cairo

Job Details: Handled letters of credit and letters of guarantee.  collected Documentary collections, as well as other means of trade finance instruments.  Served as a primary point-of-contact for customers requesting letters of credit or letters of guarantees.  sell the bank, and demonstrate interest in providing other services.

bs in business administration in management
Modern Academy in Maadi (MAM)
Jan 2010 - Jan 2014 - 4 yr