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Amr Shalabi

Operations Manager

Cairo, Egypt
  • Internet
  • Microsoft Office
  • Administration and Mangment
  • Client Relations
  • Business written and verbal communication skills

Work Experience

  • Operations Manager at VFS Global LLC

    Jun 2012 to Jun 2014 · 2 Years
  • Operations Officer at VFS Global LLC

    Aug 2011 to Aug 2012 · 1 Year
  •  International Travel advisor and representative at Expedia Travel Agency, Teleperformance

    Jul 2010 to Jul 2011 · 1 Year
  • Team Leader at Wasla Contact Centre

    May 2008 to Nov 2009 · 1 Year 6 Months

Education

  • Bachelor of Information Technology in Network Management

    Canadian International College (CIC) - Egypt 2004 to 2008 · 4 Years
  • High School - IGCSE

    Emirates Private School - Egypt 2004

Activities

  • Student Activity

    Team Leader at  International Accounts Representative,

    Feb 2005 to Dec 2006 · 1 Year 10 Months

Skills
Tools and Fields of Expertise

  • Internet
  • Microsoft Office
  • Administration and Mangment
  • Client Relations
  • Business written and verbal communication skills
  • Project Coordination
  • Technical Analysis
  • Ability to understand any system
  • Interpersonal and Leadership skills
  • Decision Making
  • Customer Service
  • IT orientation
  • Networking
  • Sales

Languages

  • English

    Fluent

Training & Certifications

  • Sig Sigma WB Training

    VFS Global Service LLC · 2013
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