
Amr Mahmoud Samy
System Engineer
Maadi, Cairo, EgyptWork Experience
System EngineerFull Time
- Job Details:Microsoft Windows Server Environment: Configuration, installation, and support (2012-2022) for Active Directory, File Server, DHCP, DNS, Backup, GPO, Print Management, ADFS, Hyper-V, Failover Cluster and upgrades VMware Product: Proficient in VMware vSphere Administration, ESXi server versions 6.5 and 7.0, and VCenter versions 6.5 and 7.0 Nutanix HCI: Manage and support Nutanix environment, including Nutanix Files, Objects, and Volumes.
System EngineerFull Time
Feb 2022 - Jul 2023 -1 yr, 5 months
Egypt , Cairo
- Job Details:•good experience in virtualization technologies like VMWare Server/ESX or Microsoft Hyper-V. •good experience administrating Office 365. •good Level in Microsoft Windows Server OS administration. •Hardware implementation experience. •Comprehensive knowledge of networking concepts and computing infrastructures. •good experience in backup solutions like Veeam & Avamar •good experience in Hyper-convergence (HCI, Hyperflex and VxRail) •good knowledge in San & Nas storage Technical implementation projects • participate In MOE project, configuring Windows Server, Cisco Switches, Wireless controllers • Implementing VMware vSphere & VCenter, Windows Server2019 With the following roles (Active Directory – DNS- GPO –WSUS- PKI. those Workloads Configured in Dell R740 beside the IDrac Configuration, also implementing Veeam Backup & Replication and integrated With Dell Tap-library. • Implementing Cisco Hyper-flex at knowledge City in The New Administrative Capital, implemented in 5 Building. •kellog Factory, upgrading Cisco hyperflex Data Platform & FI firmware and Servers Firmware beside upgrading the ESXI hosts versions, VCenter version. • ENU Project Damietta university. deploying VSAN & HP Device Manager (VDI solution of HP). Support Projects Ministry of Public Business Sector, handle customer Requests though ticketing. • Handle Dell Avamar backup solution • Operate VCenter & ESXI • Operate VCD ( VCloud Director ) • Daily health check for Dell servers through dell openmanage • daily health check for Dell powermax Storage • Send reports in case we have any failures.
System AdministratorFull Time
Aug 2017 - Feb 2022 -4 yrs, 6 months
Egypt , Cairo
- Job Details:•Virtualization, Hyper-V and VMware vSphere • ManageEngine Server Desk Management • Configuring and Troubleshooting Microsoft Servers. • NAS Storage, Veeam Backup & Replication • Trend Micro Apex One Endpoint Management • responsible for Providing Technical support services to our stuff • Manage Email Admin G-Suit Console • Monitor the network with PRTG • Manage Call Manager configuring new IP phones • installing and configuring computer hardware operating systems and applications. • Installing And Configuring (Active Directory-DNS-DHCP-GPO) • Manage Daily. Technical Implementations • participate In MOE project, configuring Windows Server, Cisco Switches, Wireless controllers. • Implementing VMware vSphere & VCenter, Windows Server 2019 With the following roles (Active Directory – DNS- GPO – WSUS- PKI). In Central Bank of Egypt • Configuring Raid in Cisco UCS C220 M5 and installing windows Server 2019, configuring Veeam Backup with the virtual hosts. In Sonker Factory Ain Sokhna.
IT Help Desk specialist Full Time
Suez Cement
May 2016 - Jul 2017 -1 yr, 2 months
Egypt , Cairo
- Job Details:• Installing, configuring and troubleshooting of computer hardware and operating systems (Windows 7, 8 & 10,) • Installing and troubleshooting applications and email systems (e.g. MS Office, MS Office 365) • Managing Active Directory • Monitor and respond quickly and effectively to requests received through the System center ( Service Manager ) • Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority • Manage PC setup and deployment for new employees using standard hardware, images and software • Install, test and configure new workstations, peripheral equipment and software • Troubleshoot and resolve hardware, connection, printer and software issues reported to
Technical support AgentInternship
Raya
Oct 2015 - Dec 2015 -2 months
Egypt , Cairo
- Job Details:Handling customers’ calls following agreed scripts and processes to guarantee consistency and meeting of global requirements and standards
Education
BS in 1
Sadat Academy for Management Sciences (SAMS)Jan 2007 - Jan 2012 - 5 yr
High School - Thanaweya Amma
thanwiah askriahJan 2007
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
NCP V6
2024ISM V5
2023VMware vSphere
Self Study·2021System Center Configuration Manager
Self Study·2021MCSA
2020