Basic Info

Amro taha

10 years

Cairo, Egypt

Master's Degree

Manager

Work Experience

Sakson egypt drilling at Sakson egypt

Experience Details

Sakson egypt drilling

Administration

Manager

1. Good ability to ensure a regular follow-up towards clients.
2. Can work in teamwork and under stress .
3. Good negotiation skills
4. Planning/Organizational skills
5. Budgeting
6. Time management


Company Details

Sakson egypt

Cairo, Egypt

More then 1000 employees

Oil and Gas

saksongroup.com

Jan 2011 to present (6 years 11 months)
Proqurement manAGER at EYEAND LASER WORLD HOSPITAL

Experience Details

Proqurement manAGER

Administration

Manager



As well as ensuring your company is getting the best deals, procurement management is also about developing good relationships with suppliers so everything runs smoothly. Keep the suppliers happy and future opportunities to work on joint innovative solutions could head your way.


Company Details

EYEAND LASER WORLD HOSPITAL

Egypt

51-100 employees

Healthcare and Medical Services

WWW.EYEWORLDHOSPITAL.COM

Jan 2015 to Oct 2015 (9 months)
Customer service at Vodafone egypt

Experience Details

Customer service

Administration

Experienced (Non-Manager)

customer service agent is accept calls from customers and reply their inquiries


Company Details

Vodafone egypt

Cairo, Egypt

More than 1000 employees

Consumer Services

www.vodafone.com.eg

Jan 2015 to Jun 2015 (5 months)
Custodian at Edbe bank

Experience Details

Custodian

Banking

Entry Level

1. Good ability to ensure a regular follow-up towards clients.
2. Can work in teamwork and under stress .
3. Good negotiation skills
4. Planning/Organizational skills
5. Budgeting
6. Time management


Company Details

Edbe bank

Egypt

501-1000 employees

Banking

N/A

Jan 2007 to Jan 2008 (1 year)

Achievements


• Managing the food and bevera


• Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;
• Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;
• Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
• Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more;



• Demonstrate clear understanding of the customer relations process. Provide timely responses and solutions to customers’ queries.
• Prepare periodical reports for internal and external stakeholders.
• Inputs client information and helps maintain the Centre’s client database.
• Attend all on- and off-site meetings as required, including those regarding sales, leasing, marketing, and training.
• Ensure and coordinate with property management on all customers issues.
• Liaise with Leasing Agent’s admin / accounts on payment collection, due dates, delinquent clients, PDC’s.
• Collects data from the REM necessary to create the financial model.



 Customer service Agent

Export Development Bank Of Egypt, Egypt (Cairo) ( 2 years )

Customer service and interaction with customers to provide information in response to inquiries about products and services. They also handle and resolve customer's complaints. Some customer service representatives assist customers interested in opening accounts for various services



Skills Summary • Communication skills, Key Research Skills , internet researches . • Strong negotiating and persuading. • High communication skills. • Good ability to ensure a regular follow-up towards clients. • Can work in teamwork and under stress . • Good negotiation skills • Planning/Organizational skills • Budgeting • Time management

Education

MBA in business administration

Education Details

MBA

business administration

Arab Open University, Egypt

B / Very Good / 75 - 85%

The Business Game experience e

N/A

Arab Open University
2008 - 2008
Bachelor's Degree in business admin

Education Details

Bachelor's Degree

business admin

Ain Shams University, Egypt

C / Good / 65 - 75%

business admin

N/A

Ain Shams University
1997 - 2001
High School - Thanaweya Amma

High School Details

Thanaweya Amma

lycee la liberte heliopolis

Egypt

1997

B / Very Good / 75 - 85%

N/A

lycee la liberte heliopolis
1997

Certifications

Certificate details

effective presentation and communication skilss

Jan 2010

90 out of 100

N/A

N/A

riti

N/A

photoshop
Jan 2010

Certificate details

photoshop

Jan 2010

N/A

N/A

N/A

riti

Spend less time searching and

Training and Courses

Training/Course Details

3d studio max

Jan 2011

yat education center

N/A

Training/Course Details

الدبلوم المهني في ادارة الموارد البشرية

Jan 2012

auc

التعريفات المختلفة لادارة

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

3d Studio Max??????? ?????? ?? ????? ??????? ???????AdaptiveAdministrationAdobe PhotoshopArabicBankingBe AccurateBe Hard WorkerBe MotivatedBe Team MemberBrockerageBusiness AdminBusiness AdministrationCapital Market ManagementCarsCommunicatorConsumer ServicesCustodianCustomer ServiceCustomer-orientedDetails-orientedE-marketingEffective Presentation And Communication SkilssEnglishFlexibleFrenchGunsHealthcare And Medical ServicesInternet ResearchMicrosoft OfficeMy Wife And SonNegotioation SkilssNetworkingOil And GasPetrole Fields SafetyPhotoshopProqurement ManAGERSakson Egypt DrillingSocialSoftware EngineeringTechnologieTypingWorking

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Adobe Photoshop

Adobe Photoshop

: Expert

: Extreme - I love it!

:

More than 7 years

networking

networking

: Expert

: Extreme - I love it!

:

More than 7 years

Software Engineering

Software Engineering

: Expert

: Extreme - I love it!

:

More than 7 years

Internet Research

Internet Research

: Expert

: Extreme - I love it!

:

More than 7 years

E-marketing

E-marketing

: Expert

: Extreme - I love it!

:

More than 7 years

Typing

Typing

: Expert

: Extreme - I love it!

:

More than 7 years

microsoft office

microsoft office

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

customer service

customer service

: Expert

: Extreme - I love it!

:

More than 7 years

capital market management

capital market management

: Expert

: Extreme - I love it!

:

More than 7 years

administration

administration

: Expert

: Extreme - I love it!

:

More than 7 years

brockerage

brockerage

: Expert

: Extreme - I love it!

:

More than 7 years

negotioation skilss

negotioation skilss

: Expert

: Extreme - I love it!

:

More than 7 years

petrole fields safety

petrole fields safety

: Expert

: Extreme - I love it!

:

More than 7 years

Key Skills

Communicator, Customer-oriented, Flexible / Adaptive, Details-oriented, Social

Online Presence

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