Basic Info

Amr Youssef

10 years

Giza, Egypt

Bachelor's Degree

Manager

Work Experience

Retail Area Manager at Faisal Al-Rashid Group (Al-Nasser Center )

Experience Details

Retail Area Manager

Sales/Retail, Fashion, Operations/Management

Manager

Maintaining and increasing sales
Maximising sales and profitability
Follow up on opening and closing dates of the store.
Visit stores according to the visit schedule ensure that all policies and procedures are met and take the necessary actions if needed.
Coordinate between store managers and all concerned internal departments to take the needed actions and follow up the implementation of these actions.
Develop the skills of the staff inside the store to ensure the efficiency in performing the tasks inside the stores.
Follow up on any problem related to the clients and take any necessary actions to solve the problem.
Assist the new store establishing project
Follow up the Stock inside the store is aligned with the sales targets and raise the flag if there any shortage in the stock.
Inform the stores with inspection dates to ensure the readiness to inspection.
Settling Expenses & Petty Cash with the BM.
Implement & follow up daily on the sales target plan.
Recruiting and training sales staff


Company Details

Faisal Al-Rashid Group (Al-Nasser Center ) (multinational)

Cairo, Egypt

101-500 employees

Retail

N/A

Jan 2016 to Aug 2017 (1 year 7 months)
Commercial Manager at Al Futtaim Group (Marks & Spencer )

Experience Details

Commercial Manager

Fashion, Sales/Retail, Operations/Management

Manager

Ensure high levels of customers satisfaction through excellent service
Complete store administration and ensure compliance with policies and procedures
Maintain outstanding store condition and visual merchandising standards
Report on buying trends, customer needs, profits etc
Propose innovative ideas to increase market share
Be a shining example of well behavior and high performance
Additional store manager duties as needed
Meet goals and metrics
Manage budget and allocate funds appropriately
Responsible for the staff motivating and training.
Reporting needed reports to brand manager.
Communicates through sending and receiving emails along with follows ups


Company Details

Al Futtaim Group (Marks & Spencer ) (multinational)

Cairo, Egypt

More than 1000 employees

Retail

www.al-futtaim.com

Nov 2013 to Jan 2016 (2 years 2 months)
Store Manager at El Motahda Group(OR&Daniel Hechter & Converse )

Experience Details

Store Manager

Operations/Management, Sales/Retail, Fashion

Manager

• Applying commercial skills to meet sales and cost budgets.
• Recruiting, developing and retaining staff.
• Ensuring your team deliver good customer service.
• Meeting operational expectations by implementing and maintaining high retail standards.
• Motivating staff.
• Dealing with enquiries and complaints.
• Serving customers.
• Effective store merchandising.
• Helping organize promotions.
• Providing excellent customer service.
• Processing transactions quickly and accurately.
• Advising customers.
• Winning sales to meet targets.
• Maintaining eye-catching effective displays within the store.
• Taking pride in your store and maintaining it to a high standard.
• Following operating procedures.
• Providing customers with an enjoyable shopping experience.
• Enhances staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members.
• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options


Company Details

El Motahda Group(OR&Daniel Hechter & Converse )

Giza, Egypt

101-500 employees

Retail

N/A

Nov 2010 to Oct 2013 (2 years 11 months)
Assistant Store Manager at Bestseller Egypt(VERO MODA& JACKAND JONES)

Experience Details

Assistant Store Manager

Fashion, Sales/Retail

Experienced (Non-Manager)

Applying commercial skills to meet sales and cost budgets.
Recruiting, developing and retraining staff.
Ensuring my team deliver good customer service.
Meeting operational expectations by implementing and maintaining high retail
standards.
Motivating staff.
Dealing with inquiries and complaints.
Serving customers.
Effective store merchandising.
Helping organize promotions.


Company Details

Bestseller Egypt(VERO MODA& JACKAND JONES) (multinational)

Cairo, Egypt

More than 1000 employees

Retail

www.bestseller.com

Jul 2008 to Nov 2010 (2 years 4 months)

Education

BA in liberarian and documents

Education Details

BA

liberarian and documents

Cairo University Faculty of Arts, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University Faculty of Arts
2006 - 2010
BSc in arts

Education Details

BSc

arts

Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University
2006 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Empapa Secondary School

Egypt

2005

A / Excellent / 85 -100%

N/A

Empapa Secondary School
2005

Certifications

Certificate details

Customer Service and Selling skills

Jun 2012

N/A

N/A

N/A

ESLSCA Business School

N/A

Training and Courses

Training/Course Details

• ICDL Course

Jun 2012

Yat Lerning Center

Microsoft Office & Windows

Training/Course Details

• English Conversation & Grammar

May 2011

Military Institute & SIRA Corporation

N/A

Training/Course Details

SAP Training

Dec 2013

Al Futtaim Training Center

N/A

Training/Course Details

Evolving supervisor

May 2015

Al Futtaim traini g center

N/A

Training/Course Details

Retail financials

Apr 2015

Al Futtaim training center

N/A

Training/Course Details

Management

Jan 2015

Al-Futtaim Training Center

N/A

Training/Course Details

time management

Feb 2015

Al-Futtaim Training Center

N/A

Training/Course Details

management

May 2016

Al Nasser

N/A

Training/Course Details

Al futtaim

Jun 2016

Retail pro 9

N/A

Training/Course Details

Team Building

Mar 2017

Al Nasser

N/A

This profile is fresh!
Last update was today

Jobseeker photo

Profile Skills and Keywords

AdministrationAl FuttaimAl Futtaim Group (Marks & Spencer )ArabicArtsAssistant Store ManagerBestseller Egypt(VERO MODA& JACKAND JONES)Business DevelopmentCommercial ManagerCustomer ServiceCustomer Service And Selling SkillsEnglishEvolving SupervisorFaisal Al-Rashid Group (Al-Nasser Center )FashionFrenchHard WorkerInitiativeInnovativeLiberarian And DocumentsManagementMicrosoft OfficeNetNew TechnologyOrganizerPresenterReadingRetailRetail Area ManagerRetail FinancialsRetail OperationRetail Pro 9&8Retail Pro ApplicationSAPSAP ProgrameSAP TrainingSalesSportsStore ManagerSwimmingTeam BuildingTime ManagementTravel English Conversation & Grammar ICDL Course

Self-assesed Skills

Languages

Arabic

Arabic

: Advanced

: Advanced

: Advanced

: Advanced

English

English

: Intermediate

: Intermediate

: Intermediate

: Intermediate

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft office

Microsoft office

: Advanced

: High

:

3-5 years

SAP

SAP

: Advanced

: High

:

1-3 years

Net

Net

: Advanced

: Extreme - I love it!

:

More than 7 years

Retail pro application

Retail pro application

: Advanced

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Retail

Retail

: Advanced

: Extreme - I love it!

:

5-7 years

Fashion

Fashion

: Advanced

: Extreme - I love it!

:

5-7 years

Retail pro 9&8

Retail pro 9&8

: Advanced

: High

:

1-3 years

SAP programe

SAP programe

: Advanced

: High

:

1-3 years

Administration

Administration

: Advanced

: Extreme - I love it!

:

3-5 years

Customer service

Customer service

: Advanced

: Extreme - I love it!

:

1-3 years

Retail Operation

Retail Operation

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Hard worker, Presenter, Initiative, Organizer, Innovative

Online Presence

https://www.linkedin.com/profile/view?id=110044521&trk=nav_responsive_tab_profile_pichttps://www.facebook.com/amr.nabil.752

Amr is looking for new exciting career opportunities… Please share…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Amr's full profile and find more great talent and professionals to join your team.